[Crypto Career Offer] Funds Processing and Payments Specialist - Austin

[JobHunter]

Funds Processing and Payments Specialist - Austin

Job Responsibilities
Funds processing, particularly with ACH and Wire transfers
Provide specialized operational support to clients using the company's products.
Manage day to day bank transfers in customer accounts.
Provide comprehensive service for our internal/external clients.
Gather end-of-day reports.
Monitor user balances and system reconciliation of customer accounts.
Help create automation in funds processing.  Monitor issues and appropriate escalations within the Fortress teams.
Resolve client inquiries and issues on a timely basis and as accurately as possible through effective collaboration between the company's teams.
Collaborate and coordinate with other teams and departments to act upon operational related requests.
Contribute towards continuous improvements of daily operational procedures.
Develop and maintain robust internal controls, reconciliations & reporting procedures.
Support regulatory and financial examinations/requests.
Desired Qualifications & Experience:
2+ years of proven knowledge and experience in the funds processing landscape, particularly with ACH and Wire transfers.
Minimum of 4 years of experience in financial services overall.
Bachelor’s degree or higher is preferred.
Ability to switch priorities quickly in a fast-paced environment.
Transparent and direct communication style with sound judgment and respect.
Comfortability with learning and using new software tools.
Demonstrated understanding of various forms of risk, including market, operational, legal, and regulatory aspects.
Proven track record of identifying, solving, and preventing compliance related issues.
Demonstrated success in reviewing customer data with emphasis on risk evaluation.
Team focused mindset, eager to collaborate with others to solve problems.
Excellent communication skills both inside the organization, as well as externally with clients.


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