Do online casinos ever refuse to pay winnings?

[Crwth]

I haven't faced that kind of issue before because I wasn't able to win that big of an amount to be checked. Just mostly x2 of my deposited money and then that's it. I think they will flag your account if it's an unusual win or something.

[Gurujebs]

Hi everyone,

Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.

This thread is for sharing personal stories and advice on how to navigate such situations, ensuring fair play and understanding your rights as a gambler.

I have not been a victim but I have seen many people reported how their accounts were restricted from making withdrawals and the reasons given were cheating, using of multiple accounts to gamble, using fake verifications docs and all this are stated in their terms and conditions that they are not entertained and allow in their casino.

I just think that if you don't want all of this allegation in the future, make sure you use a casino that has reputation of not having this consistency of complaints from customers, you know before warn is before armed.

[milewilda]

Hi everyone,

Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.

This thread is for sharing personal stories and advice on how to navigate such situations, ensuring fair play and understanding your rights as a gambler.

So far i havent been able to experience such thing considering that i've been always that a fan on sticking into those top sites or services on which it would really be simply that sticking
with those legit ones would really be definitely be saving up yourself on putting into those none scam sites but if you are someones whose really that interested in playing into those
sites which there's no such certain feedback then there would really be possibilities that you might be able to encounter such issues like withdrawals or any other stuffs.
If you woont really be that careful on choosing on the platform you are playing into then most likely you would really be ended up on playing on places such as this.

[Cryptsafe]

I haven't faced that kind of issue before because I wasn't able to win that big of an amount to be checked. Just mostly x2 of my deposited money and then that's it. I think they will flag your account if it's an unusual win or something.

I believe that in some cases there are bugs being discovered and gamblers take advantage of it to undo the casino which is not in any way making sense and this sometimes makes casinos to refuse paying wins because they discovered that such win was as a result of lapses from their casino which the gambler failed to report but rather took advantage of the situation to make wins from them.

[DabsPoorVersion]

Hi everyone,

Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.

This thread is for sharing personal stories and advice on how to navigate such situations, ensuring fair play and understanding your rights as a gambler.

Still has not happened to me, but I have read about such a situation on another forum. This user deposited $7k+ on this casino, and he then won until it reached $12k+. When he was about to withdraw his money, the casino didn't release his money. He was required to undergo KYC up to level 4. At first, he was having a hard time getting the help he needed from customer support as he was required with a lot of documents such as utility bills, passport, etc.

This is an ongoing issue that has been trying to resolve or to withdraw the money for more or less 7 months. But AFAIK, they are making progress and hopefully, that guy will be able to withdraw his money.

[royalRitta]

I haven't faced that kind of issue before because I wasn't able to win that big of an amount to be checked. Just mostly x2 of my deposited money and then that's it. I think they will flag your account if it's an unusual win or something.

I believe that in some cases there are bugs being discovered and gamblers take advantage of it to undo the casino which is not in any way making sense and this sometimes makes casinos to refuse paying wins because they discovered that such win was as a result of lapses from their casino which the gambler failed to report but rather took advantage of the situation to make wins from them.

I'd say it's really important for both sides to maintain transparency and fairness. If a player wins legitimately, then they absolutely should be paid their winnings without hassle. However, if someone exploits a bug and doesn't report it, it does put the casino in a tough position. I think open communication and strict adherence to the rules by all parties can prevent most of these issues. It’s about integrity, really on both the player's and the casino's part.

[ajiz138]

Hi everyone,

Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.

This thread is for sharing personal stories and advice on how to navigate such situations, ensuring fair play and understanding your rights as a gambler.

I have not been a victim but I have seen many people reported how their accounts were restricted from making withdrawals and the reasons given were cheating, using of multiple accounts to gamble, using fake verifications docs and all this are stated in their terms and conditions that they are not entertained and allow in their casino.

I just think that if you don't want all of this allegation in the future, make sure you use a casino that has reputation of not having this consistency of complaints from customers, you know before warn is before armed.

I have never experienced the case that the OP mentioned, because I always play on sites that have a good reputation and I always comply with the terms and conditions on that site.

However, looking at several users who experienced similar cases, they said they did not read the terms and conditions and they even played on sites that in my opinion did not have a good reputation. I rarely find or see cases where users comply with the terms and conditions, especially if they play on a reputable site.

[luckyledger]

This thread is for sharing personal stories and advice on how to navigate such situations, ensuring fair play and understanding your rights as a gambler.

It's very important that as a player you read the terms of the casino and keep updated with it, and if there's a sign that the casino is changing direction like going scam, then do not hesitate to stop playing and only go back to playing if they clear their name.
Also don't hesitate to report a casino if they are started to scam you, here or on other forums or review sites.

I totally agree with the need to stay vigilant and well-informed about the terms and conditions of any casino. It’s crucial to remain aware of any shifts in a casino’s operations that might signal unethical practices. Reporting any suspicious activity is not just about protecting your own interests, but it also helps maintain a safe and fair gaming environment for everyone. Keeping the community informed can prevent others from falling victim to potential scams. So we need always prioritize safety and integrity when gambling online.

[Unbunplease]

If a casino doesn't want to pay out winnings, it will find thousands of reasons not to. For example, you can be flooded with questions about the origin of funds, KYC, artificial withdrawal problems. So there are risks everywhere

[Cryptsafe]

I haven't faced that kind of issue before because I wasn't able to win that big of an amount to be checked. Just mostly x2 of my deposited money and then that's it. I think they will flag your account if it's an unusual win or something.

I believe that in some cases there are bugs being discovered and gamblers take advantage of it to undo the casino which is not in any way making sense and this sometimes makes casinos to refuse paying wins because they discovered that such win was as a result of lapses from their casino which the gambler failed to report but rather took advantage of the situation to make wins from them.

I'd say it's really important for both sides to maintain transparency and fairness. If a player wins legitimately, then they absolutely should be paid their winnings without hassle. However, if someone exploits a bug and doesn't report it, it does put the casino in a tough position. I think open communication and strict adherence to the rules by all parties can prevent most of these issues. It’s about integrity, really on both the player's and the casino's part.

Yes an avenue for transparency and strict adherence should be in play whenever it involves two parties on such a situation of this nature. It could be that maybe the gambler had no knowledge of the bug and was able to win big but was unable to detect the bug in time and such and upon withdrawal the casino discovered that the win was as a result of the bug and upon investigation it was discovered that it was at the time the bug the gambler won big and unknown to the gambler it was like a situation of taking advantage of the bug to make big win but the casino held it against them and refused to pay their win. I think some of the cases between casinos and their clients  is a s a result of this and it looks like the clients do not know what is happening and the casino is holding it against them that they took advantage of the bug to make wins without informing them.

Although some gamblers know about this and would take advantage of such situations while some do not and are the unlucky ones to get caught up in the web.

[vegasus]

Personally, I'm not yet.

But, in general,  the answer is maybe and possible. Usually, online casinos will refuse to pay the winnings for several reasons. And the reasons must be reasonable and sound. If not, it means that the casino is indeed a scam.

However, there is a reason why there is a refusal to pay winnings. For example, the online casino suspects fraud by the user, or the user violates the T&C of the casino which results in the brand canceling the win.

And this is really annoying. but if we have stronger evidence, we can appeal and see how the casino will handle the problem. Because they will also think about their reputation in the future.

read this here:
https://casino.betmgm.com/en/blog/what-to-do-when-online-casino-not-paying-out/

[yahoo62278]

Hi everyone,

Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.

This thread is for sharing personal stories and advice on how to navigate such situations, ensuring fair play and understanding your rights as a gambler.

Back when roobet 1st opened they had limits on their house games. I was playing their roolette game and accidentally went all in on green and it hit for 12k. The max win was 2k which is what they paid me. I raised a stink and had to tag them on the other forum as scammers as I feel that the bet shouldn't have been accepted if it was above the limit. So I felt like they owed me the full amount.

Long story short I ended up getting 5k in total over it and was asked to remove the trust. Was a situation where arguing any longer wasn't gonna get me more, so take the 3k or lose the 3k. I took it.

[luckyledger]

Hi everyone,

Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.

This thread is for sharing personal stories and advice on how to navigate such situations, ensuring fair play and understanding your rights as a gambler.

Back when roobet 1st opened they had limits on their house games. I was playing their roolette game and accidentally went all in on green and it hit for 12k. The max win was 2k which is what they paid me. I raised a stink and had to tag them on the other forum as scammers as I feel that the bet shouldn't have been accepted if it was above the limit. So I felt like they owed me the full amount.

Long story short I ended up getting 5k in total over it and was asked to remove the trust. Was a situation where arguing any longer wasn't gonna get me more, so take the 3k or lose the 3k. I took it.

Wow, that sounds like a frustrating experience, but I'm glad you managed to get something out of it at least. It’s a good reminder to always check the terms and house limits before going all in on any game.
As for me, I’ve had a few instances where my winnings were delayed, mostly due to issues with account verification. Each time, it took some back-and-forth with customer support, but eventually, everything was sorted out.
And it is so advisable to check the legitimacy of the casino website before placing the bet.

[bitterguy28]

Hi everyone,

Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.

This thread is for sharing personal stories and advice on how to navigate such situations, ensuring fair play and understanding your rights as a gambler.

no and never but there is a time that my once i experience a delay because the casino ask for my other details but after complying they have released my casino funds instantly after the kyc.

but about advises? try to read all the rules before engaging in any casino because eventually you will face problem if you do not follow all that they are asking you to do.

[yahoo62278]

Hi everyone,

Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.

This thread is for sharing personal stories and advice on how to navigate such situations, ensuring fair play and understanding your rights as a gambler.

Back when roobet 1st opened they had limits on their house games. I was playing their roolette game and accidentally went all in on green and it hit for 12k. The max win was 2k which is what they paid me. I raised a stink and had to tag them on the other forum as scammers as I feel that the bet shouldn't have been accepted if it was above the limit. So I felt like they owed me the full amount.

Long story short I ended up getting 5k in total over it and was asked to remove the trust. Was a situation where arguing any longer wasn't gonna get me more, so take the 3k or lose the 3k. I took it.

Wow, that sounds like a frustrating experience, but I'm glad you managed to get something out of it at least. It’s a good reminder to always check the terms and house limits before going all in on any game.
As for me, I’ve had a few instances where my winnings were delayed, mostly due to issues with account verification. Each time, it took some back-and-forth with customer support, but eventually, everything was sorted out.
And it is so advisable to check the legitimacy of the casino website before placing the bet.

Checking the terms and limits is advised, but my main argument was the casino accepted the bet. If the casino accepts the bet, they should pay in full. Just made no sense IMO.