Thank you very much for your complete and valuable review. We are working on simplifying access for our users and I will be sure to pass your feedback on to our team.
The slowdown in speed may be due to the use of a VPN, so it is likely that your wait time was slightly exceeded. We will keep an eye on this and if the problem persists, feel free to contact us again.

I also had problems with long loading times at first, but no problems when I logged in again. I have only two thoughts on this.
1. The team has fixed some bugs on their end
2. I may have had connection problems at the moment of login.

In any case, now I do not observe any problems, everything works.