Coinbase CEO Vows Better Customer Support, Likens Company to Amazon

[Nostoman]

In a Reddit AMA, Brian Armstrong addressed how Coinbase might integrate with decentralized exchanges, and promised customer service will improve.



Coinbase CEO Brian Armstrong took to the social media forum Reddit on Tuesday to address a series of user questions ahead of the company's impending direct listing, which will make it the first U.S. cryptocurrency company to trade publicly.

Armstrong fielded questions on Coinbase's customer service shortcomings, the potential threat that "decentralized exchanges" pose to Coinbase, and the company's decision to sell traditional stock shares rather than tokens.

Source: Coinbase CEO Vows Better Customer Support, Likens Company to Amazon