Do online casinos ever refuse to pay winnings?

[luckyledger]

Hi everyone,

Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.

This thread is for sharing personal stories and advice on how to navigate such situations, ensuring fair play and understanding your rights as a gambler.

[notblox1]

Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.

Online casinos can refuse to pay winnings for many reasons, and I see it happening all the time.
Most casinos ask for account verification but they are allowing play without doing that, and later they can demand it after customer makes withdrawal attempt.
I know cases of casinos didnt pay winning because they have proof user was having multiple accounts that is not allowed.

[Zed0X]

I'm just a regular user and my gambling activities aren't that diverse to trigger casino's security check. When it comes to withdrawal, I was never forced to verify my account because the amount were not big enough to cause an alarm

[TomPluz]

I'm just a regular user and my gambling activities aren't that diverse to trigger casino's security check. When it comes to withdrawal, I was never forced to verify my account because the amount were not big enough to cause an alarm

So this can be the big secret in order not to be on the limelight with casino operators. Choose to gamble small and then win small so there will be no red flags on the part of the online casino involved. I am not actually into gambling and I am also interested to know if online casino will do the unthinkable which is not paying what their customers are winning. As a centralized entity, they can easily do this by imposing restrictions and putting requirements before one can withdraw money from the account. One thing for sure is that this all depends a lot on how reputable an online casino is as for sure a big operation and one which is careful with its image will never stop withdrawal. And this leads me to thinking if there are now casinos that function more like a decentralized entity where withdrawal is done by the system and not approved manually by someone on their side which i think many would prefer to deal with.

[robelneo]

Hi everyone,

Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.

It happened to me once but I was able to receive my cashout, my issue was account verification so I was able to receive cashout but it was very different if it is a violation of the casino's terms you will not likely cash out.

This thread is for sharing personal stories and advice on how to navigate such situations, ensuring fair play and understanding your rights as a gambler.

It's very important that as a player you read the terms of the casino and keep updated with it, and if there's a sign that the casino is changing direction like going scam, then do not hesitate to stop playing and only go back to playing if they clear their name.
Also don't hesitate to report a casino if they are started to scam you, here or on other forums or review sites.

[Zed0X]

I'm just a regular user and my gambling activities aren't that diverse to trigger casino's security check. When it comes to withdrawal, I was never forced to verify my account because the amount were not big enough to cause an alarm

So this can be the big secret in order not to be on the limelight with casino operators. Choose to gamble small and then win small so there will be no red flags on the part of the online casino involved.

Casinos have their terms and conditions but some of them are vague. One example is they say they might require account verification if they think it's necessary.

Another thing to note is that they do not (or cannot) check all accounts every time and this is why they rely on some activities that will trigger their security checks.

I am not actually into gambling and I am also interested to know if online casino will do the unthinkable which is not paying what their customers are winning. As a centralized entity, they can easily do this by imposing restrictions and putting requirements before one can withdraw money from the account. One thing for sure is that this all depends a lot on how reputable an online casino is as for sure a big operation and one which is careful with its image will never stop withdrawal.

There have been disputes that were filed against reputable casinos and they yielded or paid the user. I don't think it's that many but my point is that even them will suspend/block account for the wrong reasons.

[Rruchi man]

Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.

If a reputable casino or gambling platform with a good record of paying gamblers who win on their platform withholds paying a gambler who has just won an amount of money, it is most likely because of a breach in some terms of services, or KYC requirement.

If it a casino or gambling platform that does not have a 100% record in paying gamblers who win on their platform, then it is possible that they may be trying to be crooked especially when the amount of money who by the gambler is an amount of money that is substantial.

[Rubel007]

An online casino platform can prevent its users from withdrawing money for various reasons. I have not personally been in such a situation but I have gambled on a casino platform despite asking for KYC and deposited some money there but could not withdraw that money. If a user's gambling activities are suspicious to the Authority, then that user may be blocked from withdrawing money. Due to KYC a gambler may be hindered from withdrawing.

[Sim_card]

It depends on the casino you are using to gamble, and what the case maybe. If you did not verify your account before winning big, you will be prevented from withdrawal, until verification is done. On the one hand, if you violate their ToS you will not be allowed to withdraw and your funds is gone. Also a casino that needs to to play a game after making deposit, and you refuse will not allow you to withdraw back your funds without playing in the casino. What of in cases like I do not have a second account, and the casino prevents me from my withdrawal, saying I have a second account, who is not being sincere here.

[bitbit97]

Once I've made a bet on a football match, that has ended unexpectedly before official time ( I havent searched for reason for that). In the casino this bet was in a status unsettled for weeks, until I wrote to the support. I dont know how casinos usually solve such issues, but that game got status as Loss, while I thought that casino would return my bet back to balance. Can this be considered as "refuse to pay?" Since it was a freebet, I did not pay much attention to it and to possible funds lost.

[joniboini]

In the casino this bet was in a status unsettled for weeks, until I wrote to the support. I dont know how casinos usually solve such issues, but that game got status as Loss, while I thought that casino would return my bet back to balance. Can this be considered as "refuse to pay?" Since it was a freebet, I did not pay much attention to it and to possible funds lost.

Maybe we can check the terms of that bet if that is still available. I believe if it was not a free bet you'd be angry, and even if you still lose in the end they should not default a problematic bet as a loss IMO. I don't think they necessarily refuse to pay if you win, but they probably try to minimize any abuse whenever some trouble occurs, but not in the best way possible. CMIIW.

I remember reading other cases where casinos refused to pay because the users used VPN. It breaches their ToS, however, it feels odd that they wait until the users win a lot of bets to ban the account. Either they intentionally let some players keep playing even if they know VPN was used, or their security system only gets triggered if there's a big win. Who knows.

[Don Pedro Dinero]

In my case it has not happened to me, but I only bet at reputable houses, I don't cheat and I usually read the ToS. I don't bet large amounts either, which I think helps. But I have seen a lot of people accusing the casino of not paying them, which in some cases ends up being revealed to the casino as a scam, and a typical one would be 1xBit, but in other cases the casino claims that the player broke the ToS, with multi-accounting or otherwise.

It has also become very fashionable, now that crypto casinos almost all carry KYC requirements in their ToS, not to apply KYC while the player loses, but if they win above a certain amount they are required to do so. And there are cases where they 'discover' at that moment, that the player had been playing from a country that is on the no-list and things like that.

[SmartGold01]

First I have never experience that before and I have learned a lot from the other forum at scam section and also reputation board as well, I have understood some common weakness in we gamblers because most times they often rush to create account in some of these casino's that are newly launched without reading their terms and conditions to know if they are free to make withdrawal after having made a big winning or deposit to the site.
To be at the safer side, pass kyc and read their terms with this you may hardly be a victim of kyc or not adhering to their regulations.

[0t3p0t]

I personally do not experience this kind of situation where online casinos refuse to pay my winnings but I heard rumors that I don't know if it's an isolated case but there are people online complaining for something like they are not paid but I don't know as well if it existed until to this day.

[Cryptsafe]

Hi everyone

Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.

This thread is for sharing personal stories and advice on how to navigate such situations, ensuring fair play and understanding your rights as a gambler.

I have not had such experience before but I do take my time to read through the terms and conditions of casinos before registering to play with them. Failing any or skipping it is what most gamblers are victim of.They fail to do the needful before engaging because they have seen promo and bonus that is enticing and forgetting that there are terms and conditions which they will have to fulfill. These are the common mistakes gamblers make which affects them in the long run.