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Messages - Tengri

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1
Hello @examplens,

I check the forum regularly, now I am fine-tuning some parts of the website, as we started recently things are going smoothly. But eager to provide service to our users.

I hope to be more active on the forum when I have a little time available. Now I'm going back to work. Thank you for your interest, it is always a pleasure.

2
Top banner  1 slot  0.11eth

3
Was Tengri made in 2024 or 2023, or 2022 even? ???

I am busy updating the BitMixList site. Like you, I also have a lot of work on my plate.

Hello @NotATether, thank you for your interest and for adding us as a new mixer.
Some parts were already functional in 2023 but it is officially published in 2024.

4
Top banner 1 slot: 0.13 eth

5
Maybe you misunderstood me, I don't prefer a light theme, I just recommend that it is desirable to have. Especially since it is quite dark on your site.

I know, you're right, the FAQ text looks very dark. But I really like how it looks.

It's one thing that you really like a dark mode, and it's something completely different that it's useful. Here is a small check of your contract, regardless of the monitor quality.

I think it can be solved by including an adjustment slider, like in a video game, it may not be very practical but I like the idea.



I won't discuss this anymore, if that's your choice, that's fine with me too. It's your business.  ;)

examplens, Thank you very much for including us in the thread LIST - Bitcoin mixers & Tumbler services!  We thank you very much. ❤️

6
The fact that it deals with serious things like coin mixing is all the more reason for the interface to be adapted to the user experience basics of web design. I have nothing against dark mode, I am just pointing out that it needs to be more readable.
This is a very young mixer and there is plenty of room for improvements.

There is a light theme 💡 in progress. First we want to get the ETH mode working.

I also found at the bottom that they give the heading as Bitcointalk but give the ANN link of Altcointalk instead of Bitcointalk. I hope that will be improved soon.

Hello, I just changed it. Thanks for notifying us.

I am satisfied with the current interface because I like the dark mode with little light so as not to dazzle.

We also like the very very dark mode :)

It would be good if Tengri soon supports the ETH Mix-service through XMR.

Totally agree, thank you for your interest. We would like to have it active soon, for now we continue working and improving the site.

It would be exciting to see the Tengri mixer to implementing ETH to XMR mixing functionality.

We are currently working to have that mode activated. It's going to take me longer than I thought but I'll let you know when it's ready.

7
You don't have to reveal any additional information, but I think you really need to explain why there was such a long delay and no reply to him.
Showing more transparency after you just started this service last moth is really important.

Hello, there was a small delay in the response but finally the incident has been resolved via support. As you already know, we cannot give you data about our users' transactions.

Good, this is exactly what I expect from Tengri!
Users information and their problems are always respected and kept confidential. The Tengri team will always complete the service better based on the user's feedback.

Yes, User privacy comes first. Your words encourage us to continue improving the service. Thanks.

If you are already working on improving the platform, here is a suggestion.
I admit that my eyesight is not the best, but this is really a problem for me to read. A dark grey text on a black background is not the best solution.
I'm reading it with serious efforts, I actually gave up reading, and there are no light mode options, so maybe you can fix that, I'm sure there are others who find this difficult to use
Maybe the Tengri team will take your suggestions to provide a more reader-friendly Dark mode option. I hope that other members and users will also respond soon with their feelings on this issue, we will know which the majority of users prefer.

Ok. Maybe it looks a bit dark. On our route we plan to implement a light mode, soon.

8
I actually gave up reading[/sup], and there are no light mode options, so maybe you can fix that, I'm sure there are others who find this difficult to use

Hello Examplens, The text may look a little dark, depending on the monitor you use, we plan to implement a light mode, but can't give you an exact date.

9
When can we see this mixing option back and working again?


Hello, We are working on it, it will be available soon, but there is no estimated date yet.

10
Super, Tengri resolved all user issues so quickly!
Can you provide more information to the community about where the problem is: on Tengri's side or on the user's side, and how users need to pay more attention in the future to not encounter any problems?

We are improving

Can you please clarify what happened exactly in this case?
It doesn't look good when someone comes here and see all this edited and deleted posts in forum (that can't be deleted completly).
Another thing I would suggest is to add more options for providing faster support to customers, maybe add simplex.chat or something similar.

Good idea what you say about simplex.chat or something similar. It has finally been resolved quickly by email. But as you say, We must improve the response speed.

User @yummie deleted his posts, i.e. the content from them, unfortunately. It would be good if he also confirmed here and shared his experience with the Tengri mixer. It would certainly be significant for some future users.

Well, we cannot add more information, the user has requested maximum privacy. We respect the privacy of each user, finally the incident has been resolved via support. Thank you ladies and gentlemen for your interest.  And thanks for reporting this matter.


11
Absolutely.

Ok still wait...

We are investigating what happened, I will reply here and by email when I know what happened. One more, sorry for the delay and thanks for your patience.
Edit: Currently solving it via support email. Please check.
Edit: Solved.

12
Looks like I can't send PMs. Meanwhile there is still no answer from Tengri

Hello, sorry for the delay, I am investigating the case.

13
Simple questions, nothing evil in them  ;)

I have not worked continuously on this project since I have other projects. The development has not been linear, it has been a bit intermittent. As you can see, it is a set of different mixing methods and it has been painstaking to bring them all together in one place. There have been delays in implementation. But finally everything works perfectly. I encourage you test, the coinjoin part is financially affordable. This way we could talk about the technical aspect.

I have had a fully functional version for a few weeks, and although the website has been online for months, it is now that I decide to publish it because, as I have already told you, I have a functional version. I still have to modify some details in texts and design.

I published first on Bitcointalk. The initial idea was to publish there but due to the rules it is no longer possible.

I thought they were going to archive it, so from an SEO point of view the backlink would help me since Bitcointalk links are very strong. But in the end they deleted the post instead of archiving it, so I came here directly to create the post.

If you look at the website, I added the bitcointalk ANN as a means of support, I have not yet changed it to the Altcoinstalks one, which is the one I am going to use. I haven't modified it yet, I'll do it this week. Please understand that I still have to make some modifications.

Regarding the domain name. I'm sorry but I cant give you any technical information.  if you look at archive.org did the first scan a few months ago.

Regarding archive.org, first I worked locally, then I published the website months ago and continued working online and making changes, archive.org did the first scan recently when the website was not yet finished.

14
About service. I saw there is "Maximum service fee is: 5% + 0.0007 BTC". So the fee is determined randomly, so the user cannot know how much the mixing process will cost him until its completion?
Is this mixer a Jambler.io partner? I would say yes, but I would like confirmation.


Yes, the Scoring is Jambler, if you want to adjust the fee you can choose another option, such as the coinjoin protocol mixer.

The date is fine, I don't think it is necessary to change it.

15
I would be very careful with this new mixer and any new one that comes it in near future.

Hello
All three modes work perfectly, ETH is out of service until further notice.

Don't be evil, signature campaign soon...

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