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Marketplace => Gambling & Crypto Casinos => Gambling discussion => Topic started by: luckyledger on April 15, 2024, 11:24:39 PM

Title: Do online casinos ever refuse to pay winnings?
Post by: luckyledger on April 15, 2024, 11:24:39 PM
Hi everyone,

Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.

This thread is for sharing personal stories and advice on how to navigate such situations, ensuring fair play and understanding your rights as a gambler.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: notblox1 on April 15, 2024, 11:31:54 PM
Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.
Online casinos can refuse to pay winnings for many reasons, and I see it happening all the time.
Most casinos ask for account verification but they are allowing play without doing that, and later they can demand it after customer makes withdrawal attempt.
I know cases of casinos didnt pay winning because they have proof user was having multiple accounts that is not allowed.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: Zed0X on April 16, 2024, 11:58:59 AM
I'm just a regular user and my gambling activities aren't that diverse to trigger casino's security check. When it comes to withdrawal, I was never forced to verify my account because the amount were not big enough to cause an alarm ;D
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: TomPluz on April 16, 2024, 12:30:21 PM
I'm just a regular user and my gambling activities aren't that diverse to trigger casino's security check. When it comes to withdrawal, I was never forced to verify my account because the amount were not big enough to cause an alarm ;D

So this can be the big secret in order not to be on the limelight with casino operators. Choose to gamble small and then win small so there will be no red flags on the part of the online casino involved. I am not actually into gambling and I am also interested to know if online casino will do the unthinkable which is not paying what their customers are winning. As a centralized entity, they can easily do this by imposing restrictions and putting requirements before one can withdraw money from the account. One thing for sure is that this all depends a lot on how reputable an online casino is as for sure a big operation and one which is careful with its image will never stop withdrawal. And this leads me to thinking if there are now casinos that function more like a decentralized entity where withdrawal is done by the system and not approved manually by someone on their side which i think many would prefer to deal with.


Title: Re: Do online casinos ever refuse to pay winnings?
Post by: robelneo on April 16, 2024, 01:04:57 PM
Hi everyone,

Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.
It happened to me once but I was able to receive my cashout, my issue was account verification so I was able to receive cashout but it was very different if it is a violation of the casino's terms you will not likely cash out.

Quote
This thread is for sharing personal stories and advice on how to navigate such situations, ensuring fair play and understanding your rights as a gambler.
It's very important that as a player you read the terms of the casino and keep updated with it, and if there's a sign that the casino is changing direction like going scam, then do not hesitate to stop playing and only go back to playing if they clear their name.
Also don't hesitate to report a casino if they are started to scam you, here or on other forums or review sites.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: Zed0X on April 16, 2024, 01:17:40 PM
I'm just a regular user and my gambling activities aren't that diverse to trigger casino's security check. When it comes to withdrawal, I was never forced to verify my account because the amount were not big enough to cause an alarm ;D
So this can be the big secret in order not to be on the limelight with casino operators. Choose to gamble small and then win small so there will be no red flags on the part of the online casino involved.
Casinos have their terms and conditions but some of them are vague. One example is they say they might require account verification if they think it's necessary.

Another thing to note is that they do not (or cannot) check all accounts every time and this is why they rely on some activities that will trigger their security checks.

I am not actually into gambling and I am also interested to know if online casino will do the unthinkable which is not paying what their customers are winning. As a centralized entity, they can easily do this by imposing restrictions and putting requirements before one can withdraw money from the account. One thing for sure is that this all depends a lot on how reputable an online casino is as for sure a big operation and one which is careful with its image will never stop withdrawal.
There have been disputes that were filed against reputable casinos and they yielded or paid the user. I don't think it's that many but my point is that even them will suspend/block account for the wrong reasons.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: Rruchi man on April 16, 2024, 01:33:31 PM
Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.
If a reputable casino or gambling platform with a good record of paying gamblers who win on their platform withholds paying a gambler who has just won an amount of money, it is most likely because of a breach in some terms of services, or KYC requirement.

If it a casino or gambling platform that does not have a 100% record in paying gamblers who win on their platform, then it is possible that they may be trying to be crooked especially when the amount of money who by the gambler is an amount of money that is substantial.

Title: Re: Do online casinos ever refuse to pay winnings?
Post by: Rubel007 on April 16, 2024, 02:20:42 PM
An online casino platform can prevent its users from withdrawing money for various reasons. I have not personally been in such a situation but I have gambled on a casino platform despite asking for KYC and deposited some money there but could not withdraw that money. If a user's gambling activities are suspicious to the Authority, then that user may be blocked from withdrawing money. Due to KYC a gambler may be hindered from withdrawing.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: Sim_card on April 16, 2024, 02:44:10 PM
It depends on the casino you are using to gamble, and what the case maybe. If you did not verify your account before winning big, you will be prevented from withdrawal, until verification is done. On the one hand, if you violate their ToS you will not be allowed to withdraw and your funds is gone. Also a casino that needs to to play a game after making deposit, and you refuse will not allow you to withdraw back your funds without playing in the casino. What of in cases like I do not have a second account, and the casino prevents me from my withdrawal, saying I have a second account, who is not being sincere here.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: bitbit97 on April 16, 2024, 02:48:45 PM
Once I've made a bet on a football match, that has ended unexpectedly before official time ( I havent searched for reason for that). In the casino this bet was in a status unsettled for weeks, until I wrote to the support. I dont know how casinos usually solve such issues, but that game got status as Loss, while I thought that casino would return my bet back to balance. Can this be considered as "refuse to pay?" Since it was a freebet, I did not pay much attention to it and to possible funds lost.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: joniboini on April 16, 2024, 06:02:05 PM
In the casino this bet was in a status unsettled for weeks, until I wrote to the support. I dont know how casinos usually solve such issues, but that game got status as Loss, while I thought that casino would return my bet back to balance. Can this be considered as "refuse to pay?" Since it was a freebet, I did not pay much attention to it and to possible funds lost.
Maybe we can check the terms of that bet if that is still available. I believe if it was not a free bet you'd be angry, and even if you still lose in the end they should not default a problematic bet as a loss IMO. I don't think they necessarily refuse to pay if you win, but they probably try to minimize any abuse whenever some trouble occurs, but not in the best way possible. CMIIW.

I remember reading other cases where casinos refused to pay because the users used VPN. It breaches their ToS, however, it feels odd that they wait until the users win a lot of bets to ban the account. Either they intentionally let some players keep playing even if they know VPN was used, or their security system only gets triggered if there's a big win. Who knows.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: Don Pedro Dinero on April 16, 2024, 06:09:06 PM
In my case it has not happened to me, but I only bet at reputable houses, I don't cheat and I usually read the ToS. I don't bet large amounts either, which I think helps. But I have seen a lot of people accusing the casino of not paying them, which in some cases ends up being revealed to the casino as a scam, and a typical one would be 1xBit, but in other cases the casino claims that the player broke the ToS, with multi-accounting or otherwise.

It has also become very fashionable, now that crypto casinos almost all carry KYC requirements in their ToS, not to apply KYC while the player loses, but if they win above a certain amount they are required to do so. And there are cases where they 'discover' at that moment, that the player had been playing from a country that is on the no-list and things like that.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: SmartGold01 on April 16, 2024, 07:04:32 PM
First I have never experience that before and I have learned a lot from the other forum at scam section and also reputation board as well, I have understood some common weakness in we gamblers because most times they often rush to create account in some of these casino's that are newly launched without reading their terms and conditions to know if they are free to make withdrawal after having made a big winning or deposit to the site.
To be at the safer side, pass kyc and read their terms with this you may hardly be a victim of kyc or not adhering to their regulations.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: 0t3p0t on April 16, 2024, 09:47:16 PM
I personally do not experience this kind of situation where online casinos refuse to pay my winnings but I heard rumors that I don't know if it's an isolated case but there are people online complaining for something like they are not paid but I don't know as well if it existed until to this day.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: Cryptsafe on April 16, 2024, 10:55:39 PM
Hi everyone

Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.

This thread is for sharing personal stories and advice on how to navigate such situations, ensuring fair play and understanding your rights as a gambler.

I have not had such experience before but I do take my time to read through the terms and conditions of casinos before registering to play with them. Failing any or skipping it is what most gamblers are victim of.They fail to do the needful before engaging because they have seen promo and bonus that is enticing and forgetting that there are terms and conditions which they will have to fulfill. These are the common mistakes gamblers make which affects them in the long run.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: Crwth on April 17, 2024, 05:15:45 PM
I haven't faced that kind of issue before because I wasn't able to win that big of an amount to be checked. Just mostly x2 of my deposited money and then that's it. I think they will flag your account if it's an unusual win or something.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: Gurujebs on April 17, 2024, 06:35:27 PM
Hi everyone,

Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.

This thread is for sharing personal stories and advice on how to navigate such situations, ensuring fair play and understanding your rights as a gambler.

I have not been a victim but I have seen many people reported how their accounts were restricted from making withdrawals and the reasons given were cheating, using of multiple accounts to gamble, using fake verifications docs and all this are stated in their terms and conditions that they are not entertained and allow in their casino.

I just think that if you don't want all of this allegation in the future, make sure you use a casino that has reputation of not having this consistency of complaints from customers, you know before warn is before armed.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: milewilda on April 17, 2024, 07:25:04 PM
Hi everyone,

Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.

This thread is for sharing personal stories and advice on how to navigate such situations, ensuring fair play and understanding your rights as a gambler.
So far i havent been able to experience such thing considering that i've been always that a fan on sticking into those top sites or services on which it would really be simply that sticking
with those legit ones would really be definitely be saving up yourself on putting into those none scam sites but if you are someones whose really that interested in playing into those
sites which there's no such certain feedback then there would really be possibilities that you might be able to encounter such issues like withdrawals or any other stuffs.
If you woont really be that careful on choosing on the platform you are playing into then most likely you would really be ended up on playing on places such as this.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: Cryptsafe on April 18, 2024, 11:10:46 AM
I haven't faced that kind of issue before because I wasn't able to win that big of an amount to be checked. Just mostly x2 of my deposited money and then that's it. I think they will flag your account if it's an unusual win or something.

I believe that in some cases there are bugs being discovered and gamblers take advantage of it to undo the casino which is not in any way making sense and this sometimes makes casinos to refuse paying wins because they discovered that such win was as a result of lapses from their casino which the gambler failed to report but rather took advantage of the situation to make wins from them.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: DabsPoorVersion on April 18, 2024, 12:10:57 PM
Hi everyone,

Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.

This thread is for sharing personal stories and advice on how to navigate such situations, ensuring fair play and understanding your rights as a gambler.
Still has not happened to me, but I have read about such a situation on another forum. This user deposited $7k+ on this casino, and he then won until it reached $12k+. When he was about to withdraw his money, the casino didn't release his money. He was required to undergo KYC up to level 4. At first, he was having a hard time getting the help he needed from customer support as he was required with a lot of documents such as utility bills, passport, etc.

This is an ongoing issue that has been trying to resolve or to withdraw the money for more or less 7 months. But AFAIK, they are making progress and hopefully, that guy will be able to withdraw his money.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: royalRitta on April 18, 2024, 04:59:32 PM
I haven't faced that kind of issue before because I wasn't able to win that big of an amount to be checked. Just mostly x2 of my deposited money and then that's it. I think they will flag your account if it's an unusual win or something.

I believe that in some cases there are bugs being discovered and gamblers take advantage of it to undo the casino which is not in any way making sense and this sometimes makes casinos to refuse paying wins because they discovered that such win was as a result of lapses from their casino which the gambler failed to report but rather took advantage of the situation to make wins from them.

I'd say it's really important for both sides to maintain transparency and fairness. If a player wins legitimately, then they absolutely should be paid their winnings without hassle. However, if someone exploits a bug and doesn't report it, it does put the casino in a tough position. I think open communication and strict adherence to the rules by all parties can prevent most of these issues. It’s about integrity, really on both the player's and the casino's part.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: ajiz138 on April 18, 2024, 05:21:18 PM
Hi everyone,

Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.

This thread is for sharing personal stories and advice on how to navigate such situations, ensuring fair play and understanding your rights as a gambler.

I have not been a victim but I have seen many people reported how their accounts were restricted from making withdrawals and the reasons given were cheating, using of multiple accounts to gamble, using fake verifications docs and all this are stated in their terms and conditions that they are not entertained and allow in their casino.

I just think that if you don't want all of this allegation in the future, make sure you use a casino that has reputation of not having this consistency of complaints from customers, you know before warn is before armed.
I have never experienced the case that the OP mentioned, because I always play on sites that have a good reputation and I always comply with the terms and conditions on that site.

However, looking at several users who experienced similar cases, they said they did not read the terms and conditions and they even played on sites that in my opinion did not have a good reputation. I rarely find or see cases where users comply with the terms and conditions, especially if they play on a reputable site.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: luckyledger on April 18, 2024, 06:51:31 PM
Quote
This thread is for sharing personal stories and advice on how to navigate such situations, ensuring fair play and understanding your rights as a gambler.
It's very important that as a player you read the terms of the casino and keep updated with it, and if there's a sign that the casino is changing direction like going scam, then do not hesitate to stop playing and only go back to playing if they clear their name.
Also don't hesitate to report a casino if they are started to scam you, here or on other forums or review sites.

I totally agree with the need to stay vigilant and well-informed about the terms and conditions of any casino. It’s crucial to remain aware of any shifts in a casino’s operations that might signal unethical practices. Reporting any suspicious activity is not just about protecting your own interests, but it also helps maintain a safe and fair gaming environment for everyone. Keeping the community informed can prevent others from falling victim to potential scams. So we need always prioritize safety and integrity when gambling online.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: Unbunplease on April 18, 2024, 07:15:28 PM
If a casino doesn't want to pay out winnings, it will find thousands of reasons not to. For example, you can be flooded with questions about the origin of funds, KYC, artificial withdrawal problems. So there are risks everywhere
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: Cryptsafe on April 18, 2024, 09:53:51 PM
I haven't faced that kind of issue before because I wasn't able to win that big of an amount to be checked. Just mostly x2 of my deposited money and then that's it. I think they will flag your account if it's an unusual win or something.

I believe that in some cases there are bugs being discovered and gamblers take advantage of it to undo the casino which is not in any way making sense and this sometimes makes casinos to refuse paying wins because they discovered that such win was as a result of lapses from their casino which the gambler failed to report but rather took advantage of the situation to make wins from them.

I'd say it's really important for both sides to maintain transparency and fairness. If a player wins legitimately, then they absolutely should be paid their winnings without hassle. However, if someone exploits a bug and doesn't report it, it does put the casino in a tough position. I think open communication and strict adherence to the rules by all parties can prevent most of these issues. It’s about integrity, really on both the player's and the casino's part.

Yes an avenue for transparency and strict adherence should be in play whenever it involves two parties on such a situation of this nature. It could be that maybe the gambler had no knowledge of the bug and was able to win big but was unable to detect the bug in time and such and upon withdrawal the casino discovered that the win was as a result of the bug and upon investigation it was discovered that it was at the time the bug the gambler won big and unknown to the gambler it was like a situation of taking advantage of the bug to make big win but the casino held it against them and refused to pay their win. I think some of the cases between casinos and their clients  is a s a result of this and it looks like the clients do not know what is happening and the casino is holding it against them that they took advantage of the bug to make wins without informing them.

Although some gamblers know about this and would take advantage of such situations while some do not and are the unlucky ones to get caught up in the web.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: vegasus on April 18, 2024, 10:36:21 PM
Personally, I'm not yet.

But, in general,  the answer is maybe and possible. Usually, online casinos will refuse to pay the winnings for several reasons. And the reasons must be reasonable and sound. If not, it means that the casino is indeed a scam.

However, there is a reason why there is a refusal to pay winnings. For example, the online casino suspects fraud by the user, or the user violates the T&C of the casino which results in the brand canceling the win.

And this is really annoying. but if we have stronger evidence, we can appeal and see how the casino will handle the problem. Because they will also think about their reputation in the future.

read this here:
https://casino.betmgm.com/en/blog/what-to-do-when-online-casino-not-paying-out/
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: yahoo62278 on April 18, 2024, 11:18:04 PM
Hi everyone,

Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.

This thread is for sharing personal stories and advice on how to navigate such situations, ensuring fair play and understanding your rights as a gambler.
Back when roobet 1st opened they had limits on their house games. I was playing their roolette game and accidentally went all in on green and it hit for 12k. The max win was 2k which is what they paid me. I raised a stink and had to tag them on the other forum as scammers as I feel that the bet shouldn't have been accepted if it was above the limit. So I felt like they owed me the full amount.

Long story short I ended up getting 5k in total over it and was asked to remove the trust. Was a situation where arguing any longer wasn't gonna get me more, so take the 3k or lose the 3k. I took it.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: luckyledger on April 19, 2024, 12:09:01 AM
Hi everyone,

Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.

This thread is for sharing personal stories and advice on how to navigate such situations, ensuring fair play and understanding your rights as a gambler.
Back when roobet 1st opened they had limits on their house games. I was playing their roolette game and accidentally went all in on green and it hit for 12k. The max win was 2k which is what they paid me. I raised a stink and had to tag them on the other forum as scammers as I feel that the bet shouldn't have been accepted if it was above the limit. So I felt like they owed me the full amount.

Long story short I ended up getting 5k in total over it and was asked to remove the trust. Was a situation where arguing any longer wasn't gonna get me more, so take the 3k or lose the 3k. I took it.

Wow, that sounds like a frustrating experience, but I'm glad you managed to get something out of it at least. It’s a good reminder to always check the terms and house limits before going all in on any game.
As for me, I’ve had a few instances where my winnings were delayed, mostly due to issues with account verification. Each time, it took some back-and-forth with customer support, but eventually, everything was sorted out.
And it is so advisable to check the legitimacy of the casino website before placing the bet.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: bitterguy28 on April 19, 2024, 07:24:19 AM
Hi everyone,

Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.

This thread is for sharing personal stories and advice on how to navigate such situations, ensuring fair play and understanding your rights as a gambler.
no and never but there is a time that my once i experience a delay because the casino ask for my other details but after complying they have released my casino funds instantly after the kyc.

but about advises? try to read all the rules before engaging in any casino because eventually you will face problem if you do not follow all that they are asking you to do.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: yahoo62278 on April 19, 2024, 01:16:53 PM
Hi everyone,

Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.

This thread is for sharing personal stories and advice on how to navigate such situations, ensuring fair play and understanding your rights as a gambler.
Back when roobet 1st opened they had limits on their house games. I was playing their roolette game and accidentally went all in on green and it hit for 12k. The max win was 2k which is what they paid me. I raised a stink and had to tag them on the other forum as scammers as I feel that the bet shouldn't have been accepted if it was above the limit. So I felt like they owed me the full amount.

Long story short I ended up getting 5k in total over it and was asked to remove the trust. Was a situation where arguing any longer wasn't gonna get me more, so take the 3k or lose the 3k. I took it.

Wow, that sounds like a frustrating experience, but I'm glad you managed to get something out of it at least. It’s a good reminder to always check the terms and house limits before going all in on any game.
As for me, I’ve had a few instances where my winnings were delayed, mostly due to issues with account verification. Each time, it took some back-and-forth with customer support, but eventually, everything was sorted out.
And it is so advisable to check the legitimacy of the casino website before placing the bet.
Checking the terms and limits is advised, but my main argument was the casino accepted the bet. If the casino accepts the bet, they should pay in full. Just made no sense IMO.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: Primo1760 on April 19, 2024, 06:47:26 PM
Hi everyone,

Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.

This thread is for sharing personal stories and advice on how to navigate such situations, ensuring fair play and understanding your rights as a gambler.
In fact, I have never read such a situation. I have always used trusted casino sites to gamble I have never used untrusted casino sites to gamble. Casino platforms that refuse to withdraw gambling money are not originally there to serve customers properly, after a while they have created casino platforms to exit the market forever, basically cheating customers. Trusted casino sites should always be used for gambling. By using trusted casino sites, customers will never face any problem of withdrawing money during fraud.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: Cryptsafe on April 19, 2024, 08:08:59 PM
Hi everyone,

Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.

This thread is for sharing personal stories and advice on how to navigate such situations, ensuring fair play and understanding your rights as a gambler.
but about advises? try to read all the rules before engaging in any casino because eventually you will face problem if you do not follow all that they are asking you to do.

You have made some point here because I realize most times, gamblers fail to read the terms and conditions of casinos before engaging with them. This, I think, is one of the problems facing the casino industry because they have a lot of gamblers who go after their bonuses and giveaways without reading and following instruction. All they just want is to get the bonuses and play, knowing fully well that such activities comes with some commitment, which sometimes well laid out for all to see before they engage in the exercise.  However, when they play and win, that is when they see and remember that there are some certain things they would or should have done before they started playing but by then it might either be too late or their wins are withheld as a result of their negligence and ignorance.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: 0t3p0t on April 19, 2024, 08:09:42 PM
Hi everyone,

Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.

This thread is for sharing personal stories and advice on how to navigate such situations, ensuring fair play and understanding your rights as a gambler.
In fact, I have never read such a situation. I have always used trusted casino sites to gamble I have never used untrusted casino sites to gamble. Casino platforms that refuse to withdraw gambling money are not originally there to serve customers properly, after a while they have created casino platforms to exit the market forever, basically cheating customers. Trusted casino sites should always be used for gambling. By using trusted casino sites, customers will never face any problem of withdrawing money during fraud.
When it comes to casino platforms I don't usually go for the unpopular ones I go for the hype or those that are trusted by many. I also do not trust ratings and views as they can be manipulated so I stick to those with huge community that actively interacting and sharing their experiences with.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: joniboini on April 20, 2024, 06:45:37 PM
You have made some point here because I realize most times, gamblers fail to read the terms and conditions of casinos before engaging with them. This, I think, is one of the problems facing the casino industry because they have a lot of gamblers who go after their bonuses and giveaways without reading and following instruction. All they just want is to get the bonuses and play, knowing fully well that such activities comes with some commitment, which sometimes well laid out for all to see before they engage in the exercise. 
I think it doesn't help that ToS are usually wordy and use legal terms which can be confusing for the average joe. Not to mention they are very long and don't necessarily cover everything since they can have a clause that tells you they can change and make rules on the get-go. Unfortunately, I don't think implying things won't come from the casino itself since any business will prioritize their well-being and won't risk it just to make their ToS easier to read, but at the same time make it easier for legal attacks to come their way. Maybe people can make a list of what kind of things they want to know and use the find button to see how the casino handles them. For example, if you use a VPN regularly, whether it is banned or not and to what extent the casino will give punishment for that is mandatory to read. CMIIW.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: MUGNIA on April 20, 2024, 10:55:28 PM
because I'm not an active gambler, I've never had such a problem, but most users who can't withdraw their income usually have rules that they don't pay attention to before playing, from that platform and those rules usually require KYC and not being allowed to use VPN.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: LogitechMouse on April 21, 2024, 12:20:45 AM
~
Me personally, I didn't experience any withheld winnings because... I lose all the time so what will I withdraw?  ;D ;D

Kidding aside, I didn't experience any problems when I'm withdrawing my earnings back when I'm still gambling. On the other hand, I've seen many reports in Bitcointalk about users who can't withdraw their money for various reasons. Most of the time, it's the user who has a problem because they are violating the TOS or they are using multiple accounts IIRC. I don't know if all of that are true knowing that they have the control over the gambler's funds though.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: royalRitta on April 21, 2024, 01:26:55 AM
~
Me personally, I didn't experience any withheld winnings because... I lose all the time so what will I withdraw?  ;D ;D

Kidding aside, I didn't experience any problems when I'm withdrawing my earnings back when I'm still gambling. On the other hand, I've seen many reports in Bitcointalk about users who can't withdraw their money for various reasons. Most of the time, it's the user who has a problem because they are violating the TOS or they are using multiple accounts IIRC. I don't know if all of that are true knowing that they have the control over the gambler's funds though.

That's a good question, and honestly, it's a bit of a mixed bag when it comes to online casinos. Like you mentioned a lot of the issues around not being able to withdraw winnings do come down to not following the Terms of Service or trying to game the system with multiple accounts.
I've personally had a pretty smooth experience with withdrawals whenever I've been lucky enough to win. I make sure to choose reputable casinos with good reviews and clear withdrawal policies. It pays to do a little homework before diving in.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: Litzki1990 on April 21, 2024, 05:53:13 AM
Hi everyone,

Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.

This thread is for sharing personal stories and advice on how to navigate such situations, ensuring fair play and understanding your rights as a gambler.
To the best of my knowledge and understanding, I have never had such an experience where online casinos refused to pay out winnings. This may not have happened to me but there are other members to whom this may have happened. I consider online gambling safer than offline gambling because online gambling results are usually automatically added to the account. Since the results are automatically added to the account and if the result is against the money is automatically deducted from the account, I would say it is definitely safe unless we are using the wrong casino.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: bitbit97 on April 21, 2024, 11:20:44 AM
I have also never experienced or there was someone among someone I know that they had any problems with payments withdrawals from casinos. Not with online, nor with offline. Even during "wild 90s" such stories passed by everyone I know. What I heard only were stories when someone got kicked from offline casino after winning big, which turned to be being kicked due to being drunk and not winning anything at all. At it was more like an excuse for others. Or a stories from newbies that either violated ToS, or tried to cheat, so casinos were forced to refuse to pay winnings.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: $crypto$ on April 21, 2024, 02:10:29 PM
I have also never experienced or there was someone among someone I know that they had any problems with payments withdrawals from casinos. Not with online, nor with offline. Even during "wild 90s" such stories passed by everyone I know. What I heard only were stories when someone got kicked from offline casino after winning big, which turned to be being kicked due to being drunk and not winning anything at all. At it was more like an excuse for others. Or a stories from newbies that either violated ToS, or tried to cheat, so casinos were forced to refuse to pay winnings.
Just like you, I have never experienced it and I think as long as we play in a place that has a high reputation and we obey the rules that apply at that casino, then we will never experience that, such as being refused payment and so on.

Because for me there must be a reason for the casinos to refuse payments from their users. I'm not sure if a reputable casino will simply refuse payment without any particular reason.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: Cantsay on April 21, 2024, 05:09:15 PM
~~~

I have never had a personal experience concerning casino holding back my withdrawal request for one reason or the other but I have seen several other people complain about this issue.

Most of the times the reason why this is done is because of the user activities - when you have an unusual gambling behavior and you have a high win rate the casino might decide to do a little investigation on your account to see if you are in anyway taking advantage of a bug or something like that and they might decide to annul all requests during that period until the investigation has been completed.

Another reason is the case of multiple account usage and kyc verification.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: kulkhan on April 21, 2024, 10:11:36 PM
I have also never experienced or there was someone among someone I know that they had any problems with payments withdrawals from casinos. Not with online, nor with offline. Even during "wild 90s" such stories passed by everyone I know. What I heard only were stories when someone got kicked from offline casino after winning big, which turned to be being kicked due to being drunk and not winning anything at all. At it was more like an excuse for others. Or a stories from newbies that either violated ToS, or tried to cheat, so casinos were forced to refuse to pay winnings.
Yes i also never fall in this kinds of problem.I am playing gambling from long time and different casino site but till now i never fall any withdrawl problem.
Now i added with a agent in 1xbet site and when i need withdraw i sent him and he give me money instantly. So i never fall in this kinds of withdrawl problem.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: Dr.Bitcoin_Strange on April 21, 2024, 11:06:26 PM
Hi everyone,

Have you ever faced a situation where your winnings were withheld? Share your experiences and any insights on why this might happen, such as issues with wagering requirements, account verification, or possible terms of service violations.

This thread is for sharing personal stories and advice on how to navigate such situations, ensuring fair play and understanding your rights as a gambler.
I don't have personal experiences on this issue but I've come across several stories of online casino's refusal to pay out winnings.
One of the popular stories I read a could weeks ago was about a young man who complained of the same issue, according to him, he signed up on the casino and used the registration bonus he was given to make a stake and won a reasonable amount of money but the casino refused to pay his winnings when he tried making a withdrawal.

He further tried contacting the casino's customer care assistant, and they told him that it was in their Terms and Conditions that winnings gotten from bonuses cannot be paid to the customers.

This also talks about the importance of first checking out the T&Cs of a casino before using it to avoid such inconveniences.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: bitbit97 on April 22, 2024, 03:18:33 PM
I have also never experienced or there was someone among someone I know that they had any problems with payments withdrawals from casinos. Not with online, nor with offline. Even during "wild 90s" such stories passed by everyone I know. What I heard only were stories when someone got kicked from offline casino after winning big, which turned to be being kicked due to being drunk and not winning anything at all. At it was more like an excuse for others. Or a stories from newbies that either violated ToS, or tried to cheat, so casinos were forced to refuse to pay winnings.
Just like you, I have never experienced it and I think as long as we play in a place that has a high reputation and we obey the rules that apply at that casino, then we will never experience that, such as being refused payment and so on.

Because for me there must be a reason for the casinos to refuse payments from their users. I'm not sure if a reputable casino will simply refuse payment without any particular reason.

I think casinos dont necessary must be a highly reputable. Any casino pay winnings, as long as this casino does not look like a completely scam that was created in few hours only to steal gamblers deposits. I think that a person himself must put enough effort (and I would stress on "enough effort", as in a fight for a customer, casinos close eyes on little rules violations gamblers make) to get asked for kyc, find shady casino or have his withdrawals frozen.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: royalRitta on April 22, 2024, 07:38:23 PM
I have also never experienced or there was someone among someone I know that they had any problems with payments withdrawals from casinos. Not with online, nor with offline. Even during "wild 90s" such stories passed by everyone I know. What I heard only were stories when someone got kicked from offline casino after winning big, which turned to be being kicked due to being drunk and not winning anything at all. At it was more like an excuse for others. Or a stories from newbies that either violated ToS, or tried to cheat, so casinos were forced to refuse to pay winnings.
Just like you, I have never experienced it and I think as long as we play in a place that has a high reputation and we obey the rules that apply at that casino, then we will never experience that, such as being refused payment and so on.

Because for me there must be a reason for the casinos to refuse payments from their users. I'm not sure if a reputable casino will simply refuse payment without any particular reason.

I think casinos dont necessary must be a highly reputable. Any casino pay winnings, as long as this casino does not look like a completely scam that was created in few hours only to steal gamblers deposits. I think that a person himself must put enough effort (and I would stress on "enough effort", as in a fight for a customer, casinos close eyes on little rules violations gamblers make) to get asked for kyc, find shady casino or have his withdrawals frozen.


It’s crucial for gamblers to remain vigilant and informed about the places where they choose to play. While it’s true that many casinos will overlook minor infractions in the spirit of customer retention, this doesn’t eliminate the risk of encountering issues with withdrawals or other disputes. The onus is on the player to ensure they are engaging with a reputable establishment and to be aware of the terms of service and the legal framework within which the casino operates.

And its not only seek casinos with good reputations, for example, brand new casinos can indeed be trustworthy and offer excellent service. Many new establishments enter the market aiming to build a strong reputation through transparency, customer service, and compliance with regulations. They often adopt the latest technologies for security and gaming fairness to attract and retain customers.

However, the caution with newer casinos lies in their lack of an established track record. This doesn’t automatically imply they are untrustworthy, but it does mean that players should be particularly diligent. It’s advisable for players to look into any new casino’s licensing details, owner information, customer reviews, and their adherence to industry standards before committing significant amounts of money.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: $crypto$ on April 23, 2024, 12:57:24 PM
Just like you, I have never experienced it and I think as long as we play in a place that has a high reputation and we obey the rules that apply at that casino, then we will never experience that, such as being refused payment and so on.

Because for me there must be a reason for the casinos to refuse payments from their users. I'm not sure if a reputable casino will simply refuse payment without any particular reason.

I think casinos dont necessary must be a highly reputable. Any casino pay winnings, as long as this casino does not look like a completely scam that was created in few hours only to steal gamblers deposits. I think that a person himself must put enough effort (and I would stress on "enough effort", as in a fight for a customer, casinos close eyes on little rules violations gamblers make) to get asked for kyc, find shady casino or have his withdrawals frozen.
No, bro, because I had an experience with my friend whose winnings were never paid by the casino, in fact my friend was kicked out and was never able to access his gambling account.

I forget the name of the site my friend played on, but I remember he played on one of the local sites. That's where the casino's reputation really determines whether they are trusted enough or not. Because just imagine when we win big but the casino doesn't want to pay and even kicks us, even though we never did anything wrong.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: bitbit97 on April 23, 2024, 03:13:06 PM
Just like you, I have never experienced it and I think as long as we play in a place that has a high reputation and we obey the rules that apply at that casino, then we will never experience that, such as being refused payment and so on.

Because for me there must be a reason for the casinos to refuse payments from their users. I'm not sure if a reputable casino will simply refuse payment without any particular reason.

I think casinos dont necessary must be a highly reputable. Any casino pay winnings, as long as this casino does not look like a completely scam that was created in few hours only to steal gamblers deposits. I think that a person himself must put enough effort (and I would stress on "enough effort", as in a fight for a customer, casinos close eyes on little rules violations gamblers make) to get asked for kyc, find shady casino or have his withdrawals frozen.
No, bro, because I had an experience with my friend whose winnings were never paid by the casino, in fact my friend was kicked out and was never able to access his gambling account.

I forget the name of the site my friend played on, but I remember he played on one of the local sites. That's where the casino's reputation really determines whether they are trusted enough or not. Because just imagine when we win big but the casino doesn't want to pay and even kicks us, even though we never did anything wrong.

Wow... I  though such stories of "success" no longer happen today. So your friend was kicked, without any explanation, without giving any comments? At least casino could have said that he has violated some rules, kick-ban him and end that story. But if this was a local casino, was he able to pay them a visit and ask for explanation IRL? Did he has any proof of win? Since you say it was a local casino, they can be called for an answer.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: Dr.Bitcoin_Strange on April 24, 2024, 07:25:32 AM
Quote from: $crypto$ link=topic=320447.msg1544969#msg1544969
No, bro, because I had an experience with my friend whose winnings were never paid by the casino, in fact my friend was kicked out and was never able to access his gambling account.

I forget the name of the site my friend played on, but I remember he played on one of the local sites. That's where the casino's reputation really determines whether they are trusted enough or not. Because just imagine when we win big but the casino doesn't want to pay and even kicks us, even though we never did anything wrong.
This is should always be mindful of the casinos they choose to use and also very important to first of all read all the casino's terms and conditions before signing up, because maybe he may have broken a rule without even knowing it which resulted to him being kicked out.
But then again, some casinos can be very manipulative, even if your friend violated a rule, they had to wait until he made a significant win before taking actions on him which is very bad.

People should just be very careful with the casinos they get involved with, it's should at least be a trusted and reputable casino and not just some random casino that offers mouthwatering bonuses and rewards.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: $crypto$ on April 24, 2024, 02:02:31 PM
Quote from: $crypto$ link=topic=320447.msg1544969#msg1544969
No, bro, because I had an experience with my friend whose winnings were never paid by the casino, in fact my friend was kicked out and was never able to access his gambling account.

I forget the name of the site my friend played on, but I remember he played on one of the local sites. That's where the casino's reputation really determines whether they are trusted enough or not. Because just imagine when we win big but the casino doesn't want to pay and even kicks us, even though we never did anything wrong.
This is should always be mindful of the casinos they choose to use and also very important to first of all read all the casino's terms and conditions before signing up, because maybe he may have broken a rule without even knowing it which resulted to him being kicked out.
But then again, some casinos can be very manipulative, even if your friend violated a rule, they had to wait until he made a significant win before taking actions on him which is very bad.

People should just be very careful with the casinos they get involved with, it's should at least be a trusted and reputable casino and not just some random casino that offers mouthwatering bonuses and rewards.
So that's it, if we violate the terms and conditions in their rules, why don't they take action from the start? why do they have to first wait until we win a big win before they kick us?

And after I found out that my friend never seemed to violate any terms and conditions. He played normally, registered, then made a deposit then played as usual. and previously he also made withdrawals with small amounts and it was safe.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: Dr.Bitcoin_Strange on April 25, 2024, 02:15:16 PM
Quote from: $crypto$ link=topic=320447.msg1544969#msg1544969
No, bro, because I had an experience with my friend whose winnings were never paid by the casino, in fact my friend was kicked out and was never able to access his gambling account.

I forget the name of the site my friend played on, but I remember he played on one of the local sites. That's where the casino's reputation really determines whether they are trusted enough or not. Because just imagine when we win big but the casino doesn't want to pay and even kicks us, even though we never did anything wrong.
This is should always be mindful of the casinos they choose to use and also very important to first of all read all the casino's terms and conditions before signing up, because maybe he may have broken a rule without even knowing it which resulted to him being kicked out.
But then again, some casinos can be very manipulative, even if your friend violated a rule, they had to wait until he made a significant win before taking actions on him which is very bad.

People should just be very careful with the casinos they get involved with, it's should at least be a trusted and reputable casino and not just some random casino that offers mouthwatering bonuses and rewards.
So that's it, if we violate the terms and conditions in their rules, why don't they take action from the start? why do they have to first wait until we win a big win before they kick us?

And after I found out that my friend never seemed to violate any terms and conditions. He played normally, registered, then made a deposit then played as usual. and previously he also made withdrawals with small amounts and it was safe.
Most of these casinos do not really have the funds and resources to pay up their winnings, some are already going bankrupt, so when people win huge amount of money, they seek for excuses to make sure they avoid paying your winnings.

It's like a casino I was using a certain time, once in a while, they'd always reward their customers with a free bet coupon, I've been winning a free bet coupon for a while but they were often little amount of money, and sometimes when I play with the free bet coupon, I'd lose and sometimes I'd win, have never had issues redeeming my free bets or my winnings from the free bets because whenever I won, they'd always pay my winnings in full.

But one day I got a free bet coupon of about $200, i used the $200 to stake a bet and won over $3000, it was indeed my lucky day, or so I thought.
I tried making a withdrawal, but instead of paying my winning in full just like before, they slashed the payment into 3, and only paid $1000, I got furious and tried contacting them, and they told me that winnings from free bets are often slashed in 3.
Funny enough, this was the first time I experienced this in my history of using the free bet coupon.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: $crypto$ on April 25, 2024, 04:06:17 PM
So that's it, if we violate the terms and conditions in their rules, why don't they take action from the start? why do they have to first wait until we win a big win before they kick us?

And after I found out that my friend never seemed to violate any terms and conditions. He played normally, registered, then made a deposit then played as usual. and previously he also made withdrawals with small amounts and it was safe.
Most of these casinos do not really have the funds and resources to pay up their winnings, some are already going bankrupt, so when people win huge amount of money, they seek for excuses to make sure they avoid paying your winnings.

It's like a casino I was using a certain time, once in a while, they'd always reward their customers with a free bet coupon, I've been winning a free bet coupon for a while but they were often little amount of money, and sometimes when I play with the free bet coupon, I'd lose and sometimes I'd win, have never had issues redeeming my free bets or my winnings from the free bets because whenever I won, they'd always pay my winnings in full.

But one day I got a free bet coupon of about $200, i used the $200 to stake a bet and won over $3000, it was indeed my lucky day, or so I thought.
I tried making a withdrawal, but instead of paying my winning in full just like before, they slashed the payment into 3, and only paid $1000, I got furious and tried contacting them, and they told me that winnings from free bets are often slashed in 3.
Funny enough, this was the first time I experienced this in my history of using the free bet coupon.
Well, they often cheat so that they don't pay the full winnings that their customers get, that's what will happen if we play at a casino that doesn't have a good reputation. Because I have never had anything problematic while I played at a well-known casino.

This is like my friend's story, he placed a lottery bet and he won. However, the winnings paid are lost by 30%. Even though there is no prior stipulation that they will deduct the winnings. It's quite strange but I saw it myself.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: pawel7777 on April 26, 2024, 12:37:08 AM
I think the most notorious thing especially for newly established casinos is withholding players' money under the guise of not meeting the wager requirement, which are often either hidden in terms of service, or not disclosed at all. I had such a situation recently, but after pointing out that no wagering requirement is even mentioned in ToS, they allowed me to withdraw.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: Cryptsafe on April 26, 2024, 02:15:46 PM
You have made some point here because I realize most times, gamblers fail to read the terms and conditions of casinos before engaging with them. This, I think, is one of the problems facing the casino industry because they have a lot of gamblers who go after their bonuses and giveaways without reading and following instruction. All they just want is to get the bonuses and play, knowing fully well that such activities comes with some commitment, which sometimes well laid out for all to see before they engage in the exercise. 
I think it doesn't help that ToS are usually wordy and use legal terms which can be confusing for the average joe. Not to mention they are very long and don't necessarily cover everything since they can have a clause that tells you they can change and make rules on the get-go. Unfortunately, I don't think implying things won't come from the casino itself since any business will prioritize their well-being and won't risk it just to make their ToS easier to read, but at the same time make it easier for legal attacks to come their way. Maybe people can make a list of what kind of things they want to know and use the find button to see how the casino handles them. For example, if you use a VPN regularly, whether it is banned or not and to what extent the casino will give punishment for that is mandatory to read. CMIIW.

You are correct sir. The ToS sometimes is another bone of contention for the average Joe as the barely can read it not to talk of understanding it as it is very lengthy. I think ToS is a key power to casinos because this is where their strength lies and they would make it some how that gamblers would not bother themselves reading it as it is too lengthy. I believe this is a tactics used by casinos to wave of gamblers with their secrets and at the entire end of it they say that the ToS is subject to change without prior notice.

I like your idea when you say people should make list of what they want. With that you have said, it would be easier to access Some details or information by just mere search engine to be updated. This would save gamblers some stress of taking their time to read through since they are just focused on a particular aspect of the ToS to get information they need.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: Dr.Bitcoin_Strange on April 26, 2024, 07:36:19 PM
I think the most notorious thing especially for newly established casinos is withholding players' money under the guise of not meeting the wager requirement, which are often either hidden in terms of service, or not disclosed at all. I had such a situation recently, but after pointing out that no wagering requirement is even mentioned in ToS, they allowed me to withdraw.
That's why it's very important for every gambler to first review the ToS before evening signing up, but most people are too lazy to read up the Ts&Cs of online casinos.
This appears to be one of the methods online casinos use in order to avoid paying people their winnings, especially the new casinos. they come into business knowing fully well they do not have enough resources and funds to actually pay every winnings, and when it's time to pay, they dig up stuffs from the ToS to justify their actions of not paying.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: LUCKMCFLY on April 26, 2024, 11:35:01 PM
I think the most notorious thing especially for newly established casinos is withholding players' money under the guise of not meeting the wager requirement, which are often either hidden in terms of service, or not disclosed at all. I had such a situation recently, but after pointing out that no wagering requirement is even mentioned in ToS, they allowed me to withdraw.
That's why it's very important for every gambler to first review the ToS before evening signing up, but most people are too lazy to read up the Ts&Cs of online casinos.
This appears to be one of the methods online casinos use in order to avoid paying people their winnings, especially the new casinos. they come into business knowing fully well they do not have enough resources and funds to actually pay every winnings, and when it's time to pay, they dig up stuffs from the ToS to justify their actions of not paying.

You're right , well , I was a Person who was too lazy to Read the Tos , and with everything I've seen what happened because they didn't Read me , this is one of the things that has worried me the most. centered. doing when I Register In this Order of ideas Things can be very Different because Based on what we accept that is what can turn us into our Own Sentence where we Ourselves Become losers in the face of any Eventuality , that is why when new forms of When managing Casinos , the most Important thing is the laws by which the Casino and our money are Governed , that is why I do not Accept any type of Casinos that Offer me bonuses because those bonuses are Very Conditional and it is almost Impossible to Win.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: pawel7777 on April 27, 2024, 01:04:13 AM
I think the most notorious thing especially for newly established casinos is withholding players' money under the guise of not meeting the wager requirement, which are often either hidden in terms of service, or not disclosed at all. I had such a situation recently, but after pointing out that no wagering requirement is even mentioned in ToS, they allowed me to withdraw.
That's why it's very important for every gambler to first review the ToS before evening signing up, but most people are too lazy to read up the Ts&Cs of online casinos.
This appears to be one of the methods online casinos use in order to avoid paying people their winnings, especially the new casinos. they come into business knowing fully well they do not have enough resources and funds to actually pay every winnings, and when it's time to pay, they dig up stuffs from the ToS to justify their actions of not paying.

That wouldn't be a bad idea, but I think we would all agree that it's a good practice (and legal requirement in some jurisdictions) to inform customers on the policies properly, rather than just hiding it in ToS. They could use a pop-up window on the deposit page etc, to make sure players are aware of wagering requirements.
Anyhow, in my situation, the requirement was not even mentioned in their ToS.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: MUGNIA on April 27, 2024, 04:03:40 PM
So that's it, if we violate the terms and conditions in their rules, why don't they take action from the start? why do they have to first wait until we win a big win before they kick us?

And after I found out that my friend never seemed to violate any terms and conditions. He played normally, registered, then made a deposit then played as usual. and previously he also made withdrawals with small amounts and it was safe.
Most of these casinos do not really have the funds and resources to pay up their winnings, some are already going bankrupt, so when people win huge amount of money, they seek for excuses to make sure they avoid paying your winnings.

It's like a casino I was using a certain time, once in a while, they'd always reward their customers with a free bet coupon, I've been winning a free bet coupon for a while but they were often little amount of money, and sometimes when I play with the free bet coupon, I'd lose and sometimes I'd win, have never had issues redeeming my free bets or my winnings from the free bets because whenever I won, they'd always pay my winnings in full.

But one day I got a free bet coupon of about $200, i used the $200 to stake a bet and won over $3000, it was indeed my lucky day, or so I thought.
I tried making a withdrawal, but instead of paying my winning in full just like before, they slashed the payment into 3, and only paid $1000, I got furious and tried contacting them, and they told me that winnings from free bets are often slashed in 3.
Funny enough, this was the first time I experienced this in my history of using the free bet coupon.
Well, they often cheat so that they don't pay the full winnings that their customers get, that's what will happen if we play at a casino that doesn't have a good reputation. Because I have never had anything problematic while I played at a well-known casino.

This is like my friend's story, he placed a lottery bet and he won. However, the winnings paid are lost by 30%. Even though there is no prior stipulation that they will deduct the winnings. It's quite strange but I saw it myself.

It's normal if there is a 30% cut. My father is a lottery addict and he has won quite a large amount compared to what he has won before. If it is a large amount there will be a cut from the organizer and the party where we placed the lottery, but my father doesn't care about it because for him his partner's money has doubled
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: Litzki1990 on April 27, 2024, 06:13:16 PM
Just like you, I have never experienced it and I think as long as we play in a place that has a high reputation and we obey the rules that apply at that casino, then we will never experience that, such as being refused payment and so on.

Because for me there must be a reason for the casinos to refuse payments from their users. I'm not sure if a reputable casino will simply refuse payment without any particular reason.

I think casinos dont necessary must be a highly reputable. Any casino pay winnings, as long as this casino does not look like a completely scam that was created in few hours only to steal gamblers deposits. I think that a person himself must put enough effort (and I would stress on "enough effort", as in a fight for a customer, casinos close eyes on little rules violations gamblers make) to get asked for kyc, find shady casino or have his withdrawals frozen.
No, bro, because I had an experience with my friend whose winnings were never paid by the casino, in fact my friend was kicked out and was never able to access his gambling account.

I forget the name of the site my friend played on, but I remember he played on one of the local sites. That's where the casino's reputation really determines whether they are trusted enough or not. Because just imagine when we win big but the casino doesn't want to pay and even kicks us, even though we never did anything wrong.
This is only about online casinos where the casino will refuse to pay your money if you win. Perhaps your friend went to a casino in your area after winning and came back without money because he was kicked out of the casino. But if you have any experience that you have won a substantial amount of money by gambling in an online casino but that online casino company has refused to give you a share of your winnings. I think online casinos don't do this kind of thing if we can gamble in a trusted casino.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: $crypto$ on April 28, 2024, 01:54:48 PM
Well, they often cheat so that they don't pay the full winnings that their customers get, that's what will happen if we play at a casino that doesn't have a good reputation. Because I have never had anything problematic while I played at a well-known casino.

This is like my friend's story, he placed a lottery bet and he won. However, the winnings paid are lost by 30%. Even though there is no prior stipulation that they will deduct the winnings. It's quite strange but I saw it myself.

It's normal if there is a 30% cut. My father is a lottery addict and he has won quite a large amount compared to what he has won before. If it is a large amount there will be a cut from the organizer and the party where we placed the lottery, but my father doesn't care about it because for him his partner's money has doubled
Actually there is no problem when they win and they deduct a large amount, as long as they have said so or they have made provisions at the beginning. What happens is that they promise that winnings will be paid 100%, but when they win they are not consistent with what they said at the start.

If they make cuts and change the conditions for us to win, then that would be strange. Because they make rules which only benefit them, even though with a 30% cut we actually still get a profit.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: emmybd on May 11, 2024, 10:44:24 AM
In most of the casinos you can gamble without verifying you account but once you want to withdraw your funds for most of them you will be required to verify your account. There are some legit casinos and some are scam so one has to be cautious in this regard.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: MRY on May 11, 2024, 12:24:23 PM
In most of the casinos you can gamble without verifying you account but once you want to withdraw your funds for most of them you will be required to verify your account. There are some legit casinos and some are scam so one has to be cautious in this regard.
I think for withdrawals from the profits you get, it depends on the nominal amount you want to withdraw. If the withdrawal you make has a small estimated value then there is no need to do KYC, but if the nominal amount you want to withdraw is large there is a possibility that you will need KYC , Because indirectly gambling places will of course pay attention to accounts that have large amounts of money.
Title: Re: Do online casinos ever refuse to pay winnings?
Post by: MUGNIA on May 11, 2024, 01:45:07 PM
In most of the casinos you can gamble without verifying you account but once you want to withdraw your funds for most of them you will be required to verify your account. There are some legit casinos and some are scam so one has to be cautious in this regard.
I think for withdrawals from the profits you get, it depends on the nominal amount you want to withdraw. If the withdrawal you make has a small estimated value then there is no need to do KYC, but if the nominal amount you want to withdraw is large there is a possibility that you will need KYC , Because indirectly gambling places will of course pay attention to accounts that have large amounts of money.

This is very normal and applies to every casino, and the main key is not having many accounts to use in one casino,