Are you using Hardware Wallets?

[NikeFit_7777]

Yes, i have fixed it, i got the screen from overseas. I didn't try to return them because it will take long time for the shipping sending and returning back to me. My issue is the device not showing properly its text like the image below it's from reddit.

First time I've seen a problem like this. It's a terrible situation. Maybe try to write Ledger on mail about this situation, let them compensate your expenses. The problem was not on your part. If you wrote to them - tell them about it, it will be interesting to read. Good thing I don't use that kind of wallet. How long has it been from 1-use to this breakdown? Or did it happen immediately? As soon as you turned on the device? How much did the replacement screen itself cost? 

P.S. I can't imagine how a new device with such a small screen can break. It's just terribly.

[PX-Z]

First time I've seen a problem like this. It's a terrible situation. Maybe try to write Ledger on mail about this situation, let them compensate your expenses. The problem was not on your part. If you wrote to them - tell them about it, it will be interesting to read. Good thing I don't use that kind of wallet. How long has it been from 1-use to this breakdown? Or did it happen immediately? As soon as you turned on the device? How much did the replacement screen itself cost? 

P.S. I can't imagine how a new device with such a small screen can break. It's just terribly.

I never tried to contact them because of thinking that it will be returned which will take so much time knowing i'm from SEA and Ledger is from EU. Plus i'm using it in almost 2 years already so it will be shameful from my side to return it or asking for replacement. The ledger screen is very cheap it's below $10.

[NikeFit_7777]

I never tried to contact them because of thinking that it will be returned which will take so much time knowing i'm from SEA and Ledger is from EU. Plus i'm using it in almost 2 years already so it will be shameful from my side to return it or asking for replacement. The ledger screen is very cheap it's below $10.

In this case, of course, there is no point in sending it to them and since I thought the replacement would cost almost the full value of the purse. It's more strange why this happened, especially considering it's a brand new device. I don't get it, though. I've read many times that users received a device that couldn't be turned on/or with battery problems. Anyway, what do I wonder thank you for writing about it.

P.S. Doesn't Trezor have that problem? If you're using this cold wallet. I've only read positive reviews, he doesn't seem to have any problems with it. 

[joniboini]

It's more strange why this happened, especially considering it's a brand new device. I don't get it, though. I've read many times that users received a device that couldn't be turned on/or with battery problems.

I don't think it is a new device though, since he mentioned he used for 2 years already. I consider any device used for more than 1/2 months as an old device, even though it has a 2 year guarantee. CMIIW.

That being said, this is a common problem for Nano S. I get it myself after 2 years of usage, pretty similar with px's case. Any decide can be faulty whether you buy it from Ledger or not. Just take a look at social media and you'll found similar problems albeit not as prevalent as Ledger's case.

[Don Pedro Dinero]

Yes, I have used HW since 2017 or 2018. I first had a Ledger and about a year ago it got screwed up and I bought a Trezor. They do their job but neither are ideal. Ledger is a shitty company that gets hacked every now and then, and in the case of Trezor that deletes your data after three months, and for me this is an advantage, it seems to collaborate in blockchain analysis. So if I had to buy one now I would buy a Passport one or something else.

[dkbit98]

First time I've seen a problem like this. It's a terrible situation.

Than you must be leaving under the rock all this time
And what is so terrible about it?!
PX-Z said that he FIXED the problem and replaced it with cheap new screen.

PLEASE STAY ON TOPIC.
Thank you.

[Litzki1990]

Hardware wallets are the most secure for holding Bitcoins and those who have enough facilities and have enough investments usually hold their investments through hardware wallets. There are some rules for using hardware wallet and it is not so easy to use so many times there is a desire to use hardware wallet but that desire is not fulfilled. I mostly use software wallets or exchange wallets to store my bitcoins, I have never used a hardware wallet until now. But in future I plan to use hardware wallet. Now that I use a good quality software wallet I am much more confident and secure with my bitcoins than when I use a hardware wallet.

[NikeFit_7777]

That being said, this is a common problem for Nano S. I get it myself after 2 years of usage, pretty similar with px's case. Any decide can be faulty whether you buy it from Ledger or not. Just take a look at social media and you'll found similar problems albeit not as prevalent as Ledger's case.

I've read about similar problems before. The biggest surprise is how it happens + expensive for such a wallet (which breaks all the time). Is the situation similar for the others? Anyway, the more I read such reviews, the less I want to buy such devices. 

P.S. The other day, Trezor's official account page was hacked on X. How can you trust your funds after something like that? How do they manage, not to take care of security, yet, themselves provide services in the direction of security. 

[jamadrianne]

Hardware Wallets are really safe and secure for our coins This is impossible to be hacked. People prefer using this one especially if they're looking for a long-time hold. But it is a little bit pricey but secure

[Husna QA]

P.S. The other day, Trezor's official account page was hacked on X. How can you trust your funds after something like that? How do they manage, not to take care of security, yet, themselves provide services in the direction of security. 

Does the hacking of Trezor's official account on X media indirectly mean that the Trezor hardware wallet is easily hacked, too?
I don't know whether the admin account is also the core team in the Trezor hardware development project.

Regarding the poll question, I use a hardware wallet for daily transactions. I have submitted my vote.

[joniboini]

I've read about similar problems before. The biggest surprise is how it happens + expensive for such a wallet (which breaks all the time). Is the situation similar for the others? Anyway, the more I read such reviews, the less I want to buy such devices. 

Some hardware has issues, but saying they are too expensive and break all the time is an exaggeration IMO.  Those who buy and find no issues after years of usage do exist, obviously, they won't complain on social media because of that. You can build your device if you don't want to buy from a company and are fine with setting up stuff on your own. That's not a reason not to use a good cold storage/HW to store your funds in my opinion.

How can you trust your funds after something like that? How do they manage, not to take care of security, yet, themselves provide services in the direction of security. 

To be fair, Twitter's security system is terrible too. I think it is a flawed logic to assume their code is weak just because of that, Trezor is not a single entity and their social media activity certainly has no connection with how they develop their firmware. CMIIW.

[Fivestar4everMVP]

I've not used any hardware wallet since I started crypto, I was actually going to buy a trezor hardware one time but I later changed my mind.
I have no tangible reason as to why I am not using a hardware wallet currently, aside from the fact I often feel like I don't really need one yet, I mean, I don't hold alot of crypto at the moment, it's very easy for me to manage my current crypto holding on my desktop wallet, as well as software wallet on mobile device, I will consider buying a hardware wallet when my crypto holdings climbs to atleast, a minimum total of $100,000 or more in dollar value.

And beside, it important for us to understand that, we wallet (be it a hardware wallet or software wallet) is just as secure as we ourselves make it, a hardware wallet can still be hacked if we exposed it's keys to other people.

[paid2]

I've not used any hardware wallet since I started crypto, I was actually going to buy a trezor hardware one time but I later changed my mind.
I have no tangible reason as to why I am not using a hardware wallet currently, aside from the fact I often feel like I don't really need one yet, I mean, I don't hold alot of crypto at the moment, it's very easy for me to manage my current crypto holding on my desktop wallet, as well as software wallet on mobile device, I will consider buying a hardware wallet when my crypto holdings climbs to atleast, a minimum total of $100,000 or more in dollar value.

And beside, it important for us to understand that, we wallet (be it a hardware wallet or software wallet) is just as secure as we ourselves make it, a hardware wallet can still be hacked if we exposed it's keys to other people.

I understand your point of view, but when you say " a minimum total of $100,000 or more in dollar value.", I sincerely hope that you don't hold something big like $50k in a hot wallet ; this would be very risky in my opinion .

You're right to say that the most vulnerable thing is located between the keyboard and the chair (using hardware wallet or not), but isn't it still always better to minimize all the other risks as much as possible? For example, I would not hold any crypto in a desktop app with a Windows OS computer, or avoid to keep my funds on my daily latpop if that was the case.

[Faisal2202]

I am 100% sure that most of the people saying they are using electrum cold wallets are doing it wrong and it's not really a cold wallet.
But hey do whatever you want.

OMG I missed that thread, just saw it, BTW thanks even if I was not able to take advantage of it. Well, speaking of reasons of not acquiring one HD, is crypto is basically banned, and I don't want any kind of attention, there is not amazon here, that we can use to buy things trustfully. Plus as I said I don't want to get any type of attention because HD wallets are mostly used by those who have thousands of funds in there holdings. And I don't have thousands of funds so I don't think I am in need of it right now.

besides, there are much better ways to secure funds IMO but as you said HD has its own perks but I will pass them, as they can get physical damage, they can be lost, etc. etc.

Hardware Wallets are really safe and secure for our coins This is impossible to be hacked. People prefer using this one especially if they're looking for a long-time hold. But it is a little bit pricey but secure

I will not say they are impossible to be hacked, if you will connect them with compromised devices they will be compromised as well, besides using HD wallets we can use Airgapped wallets as well. But complexities in using Airgapped wallet increases in compare to HW for a newbie.

[paid2]

-snip-
besides, there are much better ways to secure funds IMO but as you said HD has its own perks but I will pass them, as they can get physical damage, they can be lost, etc. etc.

Yeah but not more than any other wallet, as a seed is a seed and as long as you own it, your funds shouldn't be lost even if you break or lose your hardware wallet.