I'll share it here.
User @yummie reported a problem with the Tengri mixer, allegedly it was an amount of 3+ Bitcoin
3+ btc order. After almost 3 days still no money and no response to emails
Their first response:
Looks like I can't send PMs. Meanwhile there is still no answer from Tengri
Hello, sorry for the delay, I am investigating the case.
As they said, the problem was resolved (probably it was because @yummie did not write or complain anymore)
User @yummie deleted his posts, i.e. the content from them, unfortunately. It would be good if he also confirmed here and shared his experience with the Tengri mixer. It would certainly be significant for some future users.
Well, we cannot add more information, the user has requested maximum privacy. We respect the privacy of each user, finally the incident has been resolved via support. Thank you ladies and gentlemen for your interest. And thanks for reporting this matter.
Now all @yummie posts have been deleted (I guess by mods), Tengri officially refuses to give more information about what the problem was. We did not hear a clear confirmation from the user, nor did we receive feedback from that side on how complicated the problem was
I'm glad that these things work, but we have almost no confirmation about this accident.
How do you feel about this kind of transparency?