OKEx CEO Jay Hao recently touched on the importance of good customer service.
OKEx CEO Jay Hao recently noted customer service as a pivotal aspect of business, as part of an interview with Cointelegraph.

“I think definitely customer service is crucially important,” Hao said. “After all, the customer is king.”

The crypto space is still young
The crypto industry arguably began with the inception of Bitcoin more than 10 years ago. As part of a young sector, many crypto and blockchain companies are still finding their sea legs in their products, services and offerings, while others look to perfect their operations. Customer feedback can be a crucial part of such development.
More info: https://cointelegraph.com/news/customer-service-is-key-according-to-okexs-ceo

The South African crypto trader went into hiding after investors hired a group of private debt collectors to recover their missing $13.3 million.
An alleged Bitcoin scammer has been declared bankrupt after failing to honor payments of R227 million (South African rand), worth roughly $13.3 million. Willie Breedt, CEO of VaultAge Solutions, traded Bitcoin and other cryptocurrencies on behalf of investors—many of whom now look set to lose their substantial stakes in the company.
More info: https://decrypt.co/34708/bitcoin-trader-bankrupt-after-fleeing-investors-13m-bill

Checks are being rolled out as smaller lenders struggle under a mountain of bad debt.
China is imposing checks on large money transactions after several bank runs threatened to topple smaller banking institutions.

Limits on businesses and individuals withdrawing large amounts of cash, without prior approval, will first be introduced in Hebei province, and then extended, according to a statement from the government-run People’s Bank of China, Bloomberg reports today.
More info: https://decrypt.co/34688/bank-runs-in-china-spur-checks-on-big-cash-transactions

Afghanistan’s healthcare ministry and several local pharmaceutical companies will use Fantom’s blockchain to combat counterfeit drugs.
Afghanistan’s healthcare ministry and several local pharmaceutical companies will use Fantom’s blockchain to combat counterfeit drugs.

According to Fantom on July 6, its Opera blockchain will be used to track 80,000 units of four different pharmaceutical products in Afghanistan. After this initial pilot, the system will be scaled up to cover more products later this year.
More info: https://cointelegraph.com/news/afghan-government-to-use-blockchain-to-combat-counterfeit-drugs

10-day realized volatility hits its lowest since just before Bitcoin price fell to $3,100 in late 2018, sparking fresh bearish fears.
Bitcoin (BTC) could be heading for a repeat of its late 2018 sell-off, data warns as realized volatility reaches almost three-year highs.

Uploading fresh charts on July 6, on-chain analyst Skew drew concerning comparisons to Bitcoin in its 2018 bear market.

Bitcoin 10-day realized volatility dips to 20%
Analyzing realized volatility, Skew noted that the last time the metric hit 20%, a mass capitulation event followed, during which BTC/USD hit $3,100.
More info: https://cointelegraph.com/news/bitcoin-realized-volatility-last-did-this-right-before-2018-sell-off

A turbulent mixture of macro, coupled with expectations of a big move in Bitcoin, could spell an interesting week for traders and holders alike.
Bitcoin (BTC) begins a new week testing increasingly weak $9,000 support, but what factors could make or break price performance?

Cointelegraph Markets takes a look at the main things traders should focus on in Bitcoin for the coming five days.
More info: https://cointelegraph.com/news/china-stocks-hit-new-highs-5-bitcoin-price-factors-to-watch-this-week

Bitcoin hangs near the chasm of the adoption curve and its price looks similar to Apple’s stock in 2008 before it broke out with a 520% rally.
In 1962 sociologist Everett Rogers published the well-known book Diffusion of Innovations in which he classified consumers in the following five groups: Innovators, Early Adopters, Early Majority, Late Majority, and Laggards.
Since its creation, the above chart has become widely used among many industries, although new technologies have better synthesized such research. The graphic flawlessly describes how each group's psychological profile reflects on consumer habits and how they approach innovative products and services. One of the most important areas to note is the clear breaking point known as the chasm.
More info: https://cointelegraph.com/news/bitcoin-is-the-new-apple-how-btc-price-could-reach-60-000-by-2023