On March 2, 2022, I created my account on Betcoin.ag and initially deposited $1000. Since then, I've been betting on sports, mainly football and basketball, on and off for about a year. However, I found the betting limits on Betcoin.ag to be quite low, which led me to discover Playbetr.com, a sister website with higher limits. Consequently, I made an account on Playbetr.com on December 31, 2022. My first deposit on Playbetr was $4000, followed by an additional deposit of $1000 to $2000 later on. Similarly, I deposited another $1000 on Betcoin.ag. In total, I had deposited around $7000 to $8000 across both sites, all in Bitcoin (BTC). During this period, I never encountered any issues with either platform.

On Playbetr, I focused exclusively on NBA betting. Initially, I faced some losses but eventually won several bets. It's important to note that my bets on Betcoin.ag and Playbetr.com were entirely different and not related to each other. Despite experiencing some losses initially, which seemed acceptable to the platforms, I eventually started winning.

Following these wins, I attempted to withdraw my balances from both websites, only to discover that my betting limits had been drastically reduced to less than $10 stakes on NBA bets. My total withdrawals amounted to 0.65 BTC from Playbetr and nearly 0.21 BTC from Betcoin.ag. Both sites requested that I complete a Know Your Customer (KYC) verification process. I promptly uploaded the required documents, including pictures of my driving license, selfies, and address proof. After my account was fully verified, I eagerly awaited my withdrawals.

However, the next day, I found myself unable to log in to either site. Even when I managed to log in, I had no access to any features of my accounts. Essentially, both Betcoin.ag and Playbetr had blocked my accounts simultaneously without any explanation. I received an email from both platforms stating that I had been accused of fraudulent activities and that they had the right to terminate my accounts and suspend payouts. Despite their allegations, they offered to return my deposits, which I found laughable since I wasn't interested in getting my deposits back; I wanted my rightful winnings.

This incident seemed to be a common occurrence, as I observed similar complaints from other users. Despite my continuous efforts to contact them via email since January 3, 2023, I received no responses. Every time I tried to communicate through live chat, I was met with the same generic response, advising me to email them for more information.

Interestingly, Playbetr has a reputation for responding to complaints on various forums, often claiming to be transparent and fair. This made their lack of response to my situation even more surprising. My primary concern is understanding why I was scammed out of 0.85 BTC, which is currently worth almost $20,000. The fraudulent actions listed by the platforms included syndicate play, match-fixing, late betting, development of strategies aimed at unfaithful winnings, arbitrage betting, and several other activities. However, they failed to explain how I allegedly violated any of these rules, and I am confident that I did not.

My betting activities were solely on NBA bets, one of the biggest markets globally, making it nearly impossible to cheat. The NBA is the top league of a major sport with huge betting limits on all known sportsbooks. The accusation that I cheated is false, and the platforms' refusal to provide any evidence or explanation is unacceptable. I am determined to take this matter further and ensure these unjust practices are exposed. Despite their claim that they would repay my deposits, they have ignored my attempts to address the issue.

I am aware that other users have sought legal action through Curacao courts and lawyers. I am prepared to invest any necessary resources to resolve this matter. It is essential to hold these platforms accountable and prevent them from scamming fair players.

For further proof of my claims, here are some links:

Proof of my withdrawal requests, showing a total of 0.85 BTC in both accounts
Screenshots of bets I won on Playbetr
Video of me attempting to access my Playbetr account after receiving the emails
Video of a conversation with a friend, proving I did not use Playbetr before December 30, 2022
In summary:

The total amount involved is 0.85 BTC (deposits plus profits).
My accounts were randomly blocked on January 3, 2023, after requesting withdrawals.
I did not break any rules.
I have received no response via live chat or email, despite multiple attempts.
The platforms have provided no explanation or evidence to justify their actions.
I am eagerly awaiting a response from Betcoin.ag and Playbetr.com. Thank you in advance.