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Gambling & Crypto Casinos / Re: 11Croco casino - Bonuses, Tournaments and Reviews
« on: November 01, 2024, 09:32:45 AM »yeah, i noticed the same thing in other threads too, not much active responses from their reps. maybe they just leave these forums as a second priority, it’s easier to just reach out to their support through direct contacts. from my own experience with other casinos, it’s way faster to solve things through official contacts than waiting on a forum.
You are right, we are indeed striving to improve our activity on the forums to provide users with relevant information and support. However, as you pointed out, many users prefer to contact our support directly for quicker resolution of issues. If you have specific topics or problems you would like to discuss here, please let us know! We are ready to answer and discuss them with you.
ATTENTION: Please do not share your personal information here. All personal data should be sent via the official support email provided on the Support page or through the online chat on our casino website.
Best regards,
The 11Croco Team
I see that 11Croco doesn't have much activity on the forum. This raises questions for me about how seriously they take their users. Should we really expect an improvement, or does the casino just not give importance to their representatives on the forums?