Chatbots are being used extensively in PTC

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Chatbots are used for initial interactions with potential candidates as they navigate the career website. With chatbots, the system can reply to the candidates effectively. They can even answer specific questions that the candidates might pose. They can also perform recruiters about certain tasks since it is designed to be contextual.

Chatbots also help recruiters in performing repetitive and administrative tasks making them more efficient and productive compared to their human counterparts.

As chatbots are interfaces, for them to be smart to understand the context and be able to share relevant information with the user, they need to be extensively trained. This requires data and an intelligent underlying algorithm.

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