I always knew that any project which is intended to define true privacy within the cryptosphere will pose a number of difficulty in it's usage. Yes, the wallet is primed to provide "privacy without compromise" but I've come across a number of tasking aspects when it comes to using the wallet. The sheer number of wallet related questions on the telegram group also shows this.
However, I'm very sure that the team are dedicated to making the storage of Veil easier for all holders.