Altcoins Talks - Cryptocurrency Forum
Local => Nigerian Languages => Topic started by: Agbe on June 18, 2024, 06:05:23 PM
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Kucoin dey frustrate me like this. I sent USDT to Bybit and I didn't include the memo tag so di coins go stuck and I have contacted Bybit and they have send me all the necessary information to refund the money and now the coins are in the custody of kucoin. They also told me that the coins are with them and I will pay $40 to redeem the coins and I told them to proceed yet, they have have not sent me the refund link to process the case. What do you say about this. You can see what they said in the below quote
We would like to inform you that your deposit has returned to our hot wallet and we are here to assist you with the recovery process.
We understand that this may be frustrating for you, and we apologize for any inconvenience caused. However, please note that we will require a processing fee of 40 USDT to cover our significant resource consumption, time, and risk cost.
We would appreciate it if you could provide the following information to proceed with the recovery process:
1. To ensure a smooth process, could you kindly ask the third-party platform to drop us an email at [email protected] to confirm that this return is operated from their end?
We understand that this may be a lot of information to provide, but it is necessary for us to ensure a smooth and successful recovery process. Please take your time to read the above statement carefully and reply to this email if you agree to apply for the recovery service. We will send you a payment request after we receive your feedback, and the issue will be handled within 5 business days after you have paid the processing fee.
We appreciate your patience and understanding in this matter. If you have any further questions or concerns, please reply to this email.
Best Regards,
KuCoin Customer Care and Support Team
You can read dis one and comment.
https://www.altcoinstalks.com/index.php?topic=322058.msg1571442#msg1571442
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The easiest way for them to solve your problems is to follow them up on their twitter page and always be posting your issues on their post as comment with this your problem will be solved so easier. Also comment why are they changing you such whooping amount for just to make refund since you withdraw to the wrong address.
Always follow them up in all their tweet to post your issues over there.
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The easiest way for them to solve your problems is to follow them up on their twitter page and always be posting your issues on their post as comment with this your problem will be solved so easier. Also comment why are they changing you such whooping amount for just to make refund since you withdraw to the wrong address.
Always follow them up in all their tweet to post your issues over there.
Experience is the best teacher, if you follow them in Twitter, Facebook, WhatsApp, telegram and other social media platforms to solve your problem then you have open case for scammers to come in. I have done that but I ran from my dear life. Look at this one.
(https://www.talkimg.com/images/2024/06/19/hwOxD.jpeg)
(https://www.talkimg.com/images/2024/06/19/hwePf.jpeg)
Omen those scammers are everywhere looking for whom to devour. I am chatting directly with Kucoin agents in the exchange app.
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The easiest way for them to solve your problems is to follow them up on their twitter page and always be posting your issues on their post as comment with this your problem will be solved so easier. Also comment why are they changing you such whooping amount for just to make refund since you withdraw to the wrong address.
Always follow them up in all their tweet to post your issues over there.
Experience is the best teacher, if you follow them in Twitter, Facebook, WhatsApp, telegram and other social media platforms to solve your problem then you have open case for scammers to come in. I have done that but I ran from my dear life. Look at this one.
(https://www.talkimg.com/images/2024/06/19/hwOxD.jpeg)
(https://www.talkimg.com/images/2024/06/19/hwePf.jpeg)
Omen those scammers are everywhere looking for whom to devour. I am chatting directly with Kucoin agents in the exchange app.
Na tru but you need to be careful with people you follow chats and remember admin can never pm you fit rather you are the one to pm them to attend to your case, if they refused to then you keep posting untill they reply you directly and solve your problems, when you made mentioned of fee I was shocked to see that exchange is changing you additional fees to help process your withdrawal you mistakenly sent to their address with wrong address. Even though the coin is in their custody they aren't meant to charge you separately.
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The easiest way for them to solve your problems is to follow them up on their twitter page and always be posting your issues on their post as comment with this your problem will be solved so easier. Also comment why are they changing you such whooping amount for just to make refund since you withdraw to the wrong address.
Always follow them up in all their tweet to post your issues over there.
Cases like this are very sensitive and as such not good for publicity because it would attract Scammers to your inbox and OP had the experience for making it public via their social media handles.
At first, the fee charged by kucoin is way too high than expected. I believe this is amongst the major reasons bothering OP. I understand that the process involved is somewhat inconveniencing for both the kucoin exchange and their staff but I think there should should always be considerations when dealing with customers.
Nevertheless, the money to be recovered is another factor to determine if the process should go on or not. For OP to have approved of the transaction, then the asset is of good value but however, I think that is the reason why the kucoin exchange took advantage of it to demand such an amount for processing of the withdrawal because they know OP would not allow his asset stucked up in the exchange without him accessing it so they acted smart by demanding such an amount because OP would give in to the payment. This is possibly the case of exploitation by the exchange of I am not mistaken.
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The easiest way for them to solve your problems is to follow them up on their twitter page and always be posting your issues on their post as comment with this your problem will be solved so easier. Also comment why are they changing you such whooping amount for just to make refund since you withdraw to the wrong address.
Always follow them up in all their tweet to post your issues over there.
Cases like this are very sensitive and as such not good for publicity because it would attract Scammers to your inbox and OP had the experience for making it public via their social media handles.
At first, the fee charged by kucoin is way too high than expected. I believe this is amongst the major reasons bothering OP. I understand that the process involved is somewhat inconveniencing for both the kucoin exchange and their staff but I think there should should always be considerations when dealing with customers.
Nevertheless, the money to be recovered is another factor to determine if the process should go on or not. For OP to have approved of the transaction, then the asset is of good value but however, I think that is the reason why the kucoin exchange took advantage of it to demand such an amount for processing of the withdrawal because they know OP would not allow his asset stucked up in the exchange without him accessing it so they acted smart by demanding such an amount because OP would give in to the payment. This is possibly the case of exploitation by the exchange of I am not mistaken.
You know in such act publicising the whole thing could be more better but op will be more careful because with such case he will be receiving several pm from unknown people but he should be the one to send pm first before any random person send pm to him. We know that scammers are all over looking for the best way to scam people or for someone to fall prey to be easily scammed..
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You know in such act publicising the whole thing could be more better but op will be more careful because with such case he will be receiving several pm from unknown people but he should be the one to send pm first before any random person send pm to him. We know that scammers are all over looking for the best way to scam people or for someone to fall prey to be easily scammed..
There is nothing bad in calling the attention of the exchange on their social media handles but the truth is that before doing such, you should make up your mind to receive PM from Scammers because they would be there sending you series of messages claiming that they are the real agents and staff to handle such case and if care is not taken some might send you phishing link to click which is not far from the truth.
From the pictorial excerpts OP made available, the Scammers were even very shallow minded and it was obvious from their chat you could tell they are Scammers.
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You know in such act publicising the whole thing could be more better but op will be more careful because with such case he will be receiving several pm from unknown people but he should be the one to send pm first before any random person send pm to him. We know that scammers are all over looking for the best way to scam people or for someone to fall prey to be easily scammed..
There is nothing bad in calling the attention of the exchange on their social media handles but the truth is that before doing such, you should make up your mind to receive PM from Scammers because they would be there sending you series of messages claiming that they are the real agents and staff to handle such case and if care is not taken some might send you phishing link to click which is not far from the truth.
From the pictorial excerpts OP made available, the Scammers were even very shallow minded and it was obvious from their chat you could tell they are Scammers.
Online is the head of scammers and any dealing with these exchange especially lodging complaint should be more mindful otherwise thing could get worsen since they could those information shared online to track op and makes him looks like his case is so bad in way that restoring his funds needs to pay those huge amount. But lets come to reason this, how could they charge op for their service then why are they being employed as staff and I believed anyone working under these exchanges are being paid either weekly or monthly to cover their time and stress.
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You know in such act publicising the whole thing could be more better but op will be more careful because with such case he will be receiving several pm from unknown people but he should be the one to send pm first before any random person send pm to him. We know that scammers are all over looking for the best way to scam people or for someone to fall prey to be easily scammed..
There is nothing bad in calling the attention of the exchange on their social media handles but the truth is that before doing such, you should make up your mind to receive PM from Scammers because they would be there sending you series of messages claiming that they are the real agents and staff to handle such case and if care is not taken some might send you phishing link to click which is not far from the truth.
From the pictorial excerpts OP made available, the Scammers were even very shallow minded and it was obvious from their chat you could tell they are Scammers.
Online is the head of scammers and any dealing with these exchange especially lodging complaint should be more mindful otherwise thing could get worsen since they could those information shared online to track op and makes him looks like his case is so bad in way that restoring his funds needs to pay those huge amount. But lets come to reason this, how could they charge op for their service then why are they being employed as staff and I believed anyone working under these exchanges are being paid either weekly or monthly to cover their time and stress.
The charges I think is not the problem. The thing to worry about is the genuity of the source if it is a legit source or not. It is normal if the exchange charge for fee to help OP recover his funds because from the looks OP is at for not following through the transfer procedure to input a memo. I believe that is the reason why they charged OP for the time, work and inconvenience OP put them through but my own concern is the charges. It is on the high side and for OP to give them approval to continue with the process them the asset must be of good value and as such needs to be recovered.
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I don finally got the money back but I paid di request amount by the Kucoin exchange but ByBit refund the coins to Kucoin without taking anything so why Kucoin collected such big amount for the refund? Really I was not well pleased with di amount but what would I do I have to pay to collect my money back. Oh before I forget, many people were even asking to know how was di total coins dat got stuck. Na just 144.0488 USDT. So I finally collect only 104.0488.
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I don finally got the money back but I paid di request amount by the Kucoin exchange but ByBit refund the coins to Kucoin without taking anything so why Kucoin collected such big amount for the refund? Really I was not well pleased with di amount but what would I do I have to pay to collect my money back. Oh before I forget, many people were even asking to know how was di total coins dat got stuck. Na just 144.0488 USDT. So I finally collect only 104.0488.
It is nice you received your coin back and this shows that you were dealing with the right source but I am still curious and wondering why they would demand such an amount from you as a customer who had traded with them for a long time. It is not making any sense irrespective of the fact that you made a mistake. I think the fee should have been minimal because the transaction is still within the same exchange so why then would they give you such a bill just to give you back what is already in their custody and what is even annoying me is that the other exchange did not charge you for it but kucoin did.
If you go fit, write to them and express your disappoint in their actions. Citing the reason being that bybit no charge you anything and them return funds to them without much time wasted but them wey the funds dey with and still within the same exchange and e come be say you be their customer dem come get mind charge you exorbitantly. E no make sense na, e for good make you pass dem charge and see how them go respond and if them no gree, tell dem say you don forget about them for that actions.
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I really thank God for everything because the stress was not here..if you see me dey quarrel with Kucoin agents, you go even pit them. I dey insults dem, call them all the names and because of the insults and I co.e tell dem say if dem no refund di coins I go create scam accusations thread in bitcointalk nai di agent tell me say dem don forward my request to the appropriate authority and before I know dem send me refund link for me to pay the fee. And dem tell me say na 5-7 working day omo. E no reach 5 minutes I see di coins in my Kucoin wallet. Na so I laughed. Those people needs strong things. If you see how dem do me ehn.
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I really thank God for everything because the stress was not here..if you see me dey quarrel with Kucoin agents, you go even pit them. I dey insults dem, call them all the names and because of the insults and I co.e tell dem say if dem no refund di coins I go create scam accusations thread in bitcointalk nai di agent tell me say dem don forward my request to the appropriate authority and before I know dem send me refund link for me to pay the fee. And dem tell me say na 5-7 working day omo. E no reach 5 minutes I see di coins in my Kucoin wallet. Na so I laughed. Those people needs strong things. If you see how dem do me ehn.
Those people na crook. Dem know wetin dem dey do. Na so dem dey take die people moni anyhow. Na person wey no get mora go leave moni with dem. E good as you dig am with dem make dem know say no be every body dem go open eye for eat their moni like that. Dem even get luck say their mata no reach platform them for don hear am.
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I really thank God for everything because the stress was not here..if you see me dey quarrel with Kucoin agents, you go even pit them. I dey insults dem, call them all the names and because of the insults and I co.e tell dem say if dem no refund di coins I go create scam accusations thread in bitcointalk nai di agent tell me say dem don forward my request to the appropriate authority and before I know dem send me refund link for me to pay the fee. And dem tell me say na 5-7 working day omo. E no reach 5 minutes I see di coins in my Kucoin wallet. Na so I laughed. Those people needs strong things. If you see how dem do me ehn.
Those people na crook. Dem know wetin dem dey do. Na so dem dey take die people moni anyhow. Na person wey no get mora go leave moni with dem. E good as you dig am with dem make dem know say no be every body dem go open eye for eat their moni like that. Dem even get luck say their mata no reach platform them for don hear am.
Kucoin way no straight since when I no this na when I won transfer the small BTC wey dey my Kucoin account to my noncustodial wallet. Omo the transaction fee na 10% of the transaction, and that tike TX fee dey very low. Na once I vex convert my coins to USDT send to Binance. Na from Binance I use send the coins to my wallet. So I no surprise if them dey behave like this, before you know only them go make customers run from the exchange.
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Kucoin way no straight since when I no this na when I won transfer the small BTC wey dey my Kucoin account to my noncustodial wallet. Omo the transaction fee na 10% of the transaction, and that tike TX fee dey very low. Na once I vex convert my coins to USDT send to Binance. Na from Binance I use send the coins to my wallet. So I no surprise if them dey behave like this, before you know only them go make customers run from the exchange.
Because of their activeness in the live chat, he thought they are much more better than ByBit because bitcoin has no live chat agent but only bot and filling of form but upon all that ByBit is more faster than Kucoin.
Once you follow the instructions, then everything will be very fast and easy. It was Kucoin gave him tough time for the refund request as he said But he thank God that the issue was resolved.
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Kucoin way no straight since when I no this na when I won transfer the small BTC wey dey my Kucoin account to my noncustodial wallet. Omo the transaction fee na 10% of the transaction, and that tike TX fee dey very low. Na once I vex convert my coins to USDT send to Binance. Na from Binance I use send the coins to my wallet. So I no surprise if them dey behave like this, before you know only them go make customers run from the exchange.
Because of their activeness in the live chat, he thought they are much more better than ByBit because bitcoin has no live chat agent but only bot and filling of form but upon all that ByBit is more faster than Kucoin.
Once you follow the instructions, then everything will be very fast and easy. It was Kucoin gave him tough time for the refund request as he said But he thank God that the issue was resolved.
I get person wey Dey go through this kind of challenge wey @agbe been Dey face and I can only imagine how frustrating this whole situation can be especially if the money no be your own or probably you Dey help person trade maybe as a local vendor and you no get any spare fiat to pay the other end and maybe the receiver end no get much cryptocurrency knowledge to understand all you Dey explain then na there you go understand say crypto na very risky business and as such should be handled with caution.
I wish that guy Dey here to see all this things but I believe I go give am this link make him take follow up with him case so him fit get him money back.
@agbe Abeg how long all this processes been really take you to get your money back ?
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Kucoin way no straight since when I no this na when I won transfer the small BTC wey dey my Kucoin account to my noncustodial wallet. Omo the transaction fee na 10% of the transaction, and that tike TX fee dey very low. Na once I vex convert my coins to USDT send to Binance. Na from Binance I use send the coins to my wallet. So I no surprise if them dey behave like this, before you know only them go make customers run from the exchange.
Because of their activeness in the live chat, he thought they are much more better than ByBit because bitcoin has no live chat agent but only bot and filling of form but upon all that ByBit is more faster than Kucoin.
Once you follow the instructions, then everything will be very fast and easy. It was Kucoin gave him tough time for the refund request as he said But he thank God that the issue was resolved.
I get person wey Dey go through this kind of challenge wey @agbe been Dey face and I can only imagine how frustrating this whole situation can be especially if the money no be your own or probably you Dey help person trade maybe as a local vendor and you no get any spare fiat to pay the other end and maybe the receiver end no get much cryptocurrency knowledge to understand all you Dey explain then na there you go understand say crypto na very risky business and as such should be handled with caution.
I wish that guy Dey here to see all this things but I believe I go give am this link make him take follow up with him case so him fit get him money back.
@agbe Abeg how long all this processes been really take you to get your money back ?
Customer care issues dey give wahala sha. Agbe don get him money back ba?
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@agbe Abeg how long all this processes been really take you to get your money back ?
It was about a month because when di thing happened I waited for like one week thinking that it was a network problem it would arrived but it was not so at the weekend I come dey try to k ow from ByBit but no way because there was no live chat service agent from them so I come chat up Kucoin dem still referred me back to ByBit then I emailed them with the TXID from Kucoin and ByBit come create their TXID den I come use dat new TXID dem create filled the self-service form in ByBit and them come send me the refund TXID then I come, send the refund TXID plus the TXID to Kucoin. Na there di delay start oh. Kucoin wey supposed fast na den come delay.
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Customer care issues dey give wahala sha. Agbe don get him money back ba?
Yes I am but e no easy oh. Before I get that money Kucoin suffer and if you see di way I quarrel them. And di mast day I vest tell the agent say if dem no refund the coins I go create accusation thread for their head in bitcointalk forum na di agent send me link to approve the pay and I approve and dem come deduct the money from my account and na so dem refund my coins with 3 hours and dem say na 5-7 working days but the pressure I gave na so dem released within 3 hours.
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I really thank God for everything because the stress was not here..if you see me dey quarrel with Kucoin agents, you go even pit them. I dey insults dem, call them all the names and because of the insults and I co.e tell dem say if dem no refund di coins I go create scam accusations thread in bitcointalk nai di agent tell me say dem don forward my request to the appropriate authority and before I know dem send me refund link for me to pay the fee. And dem tell me say na 5-7 working day omo. E no reach 5 minutes I see di coins in my Kucoin wallet. Na so I laughed. Those people needs strong things. If you see how dem do me ehn.
Those people na crook. Dem know wetin dem dey do. Na so dem dey take die people moni anyhow. Na person wey no get mora go leave moni with dem. E good as you dig am with dem make dem know say no be every body dem go open eye for eat their moni like that. Dem even get luck say their mata no reach platform them for don hear am.
Kucoin way no straight since when I no this na when I won transfer the small BTC wey dey my Kucoin account to my noncustodial wallet. Omo the transaction fee na 10% of the transaction, and that tike TX fee dey very low. Na once I vex convert my coins to USDT send to Binance. Na from Binance I use send the coins to my wallet. So I no surprise if them dey behave like this, before you know only them go make customers run from the exchange.
Me I don carry my akaya tuama from that exchange tey tey. I no want to dey talk too much story wey go dey vex me. I no dey run show with them again. Ever since dem do me, I just cross dem comot for my list of exchange wey I go run parol with for the time being. As it stands now, dem dey my dump and I no fit use dem do anything again.
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Omen those scammers are everywhere looking for whom to devour. I am chatting directly with Kucoin agents in the exchange app.
You can imagine😱 omor Na to guide well for this crypto space make all this scammers no Carry person take catch mugu oo. See as dem just use strategy take enter your DM professionally dey act like say dem be real agent, if Na person wey no know all this thing's now, e go just fall because dem look too real, especially the first one. Anyway this Na big lessons to us and Na why we no supposed to expose our self and any tin concerning money for the internet because e dey very unsafe to do so. All these Na mere scammers how about case wey hacking come join, Naim besay your security don drop finish be that. Thank God say you no fall for this scam oo.
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Me I don carry my akaya tuama from that exchange tey tey. I no want to dey talk too much story wey go dey vex me. I no dey run show with them again. Ever since dem do me, I just cross dem comot for my list of exchange wey I go run parol with for the time being. As it stands now, dem dey my dump and I no fit use dem do anything again.
Me sef I don tuama before and na something make come use received the coins from di seller. And di only exchange wey I dey use now na ByBit and people dey tell me say bitget sef na one correct one. But me I no like to use am and only bitget and ByBit nai I know say e still remain for Nigeria as international exchanges apart yellow card, Busha and some other internal exchanges.
Omen those scammers are everywhere looking for whom to devour. I am chatting directly with Kucoin agents in the exchange app.
You can imagine😱 omor Na to guide well for this crypto space make all this scammers no Carry person take catch mugu oo. See as dem just use strategy take enter your DM professionally dey act like say dem be real agent, if Na person wey no know all this thing's now, e go just fall because dem look too real, especially the first one. Anyway this Na big lessons to us and Na why we no supposed to expose our self and any tin concerning money for the internet because e dey very unsafe to do so. All these Na mere scammers how about case wey hacking come join, Naim besay your security don drop finish be that. Thank God say you no fall for this scam oo.
Yes oh mostly when dealing with, all these exchanges. If you want to talk to them make talk to them directly from the exchange and not from social media platforms because other imposters go use you shine. The Cryptocurrency ecosystem is vast so we should be careful.
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Me I don carry my akaya tuama from that exchange tey tey. I no want to dey talk too much story wey go dey vex me. I no dey run show with them again. Ever since dem do me, I just cross dem comot for my list of exchange wey I go run parol with for the time being. As it stands now, dem dey my dump and I no fit use dem do anything again.
Me sef I don tuama before and na something make come use received the coins from di seller. And di only exchange wey I dey use now na ByBit and people dey tell me say bitget sef na one correct one. But me I no like to use am and only bitget and ByBit nai I know say e still remain for Nigeria as international exchanges apart yellow card, Busha and some other internal exchanges.
This bitget of a thing dey give me double mind since I see some statement about them on x. People dey complain about them and I come dey wonder weda na because of their management style or na wetin. The exchange sha dey amongst the fast growing exchange if I am not mistaken but the replies and comments wey I been see for one of their post wey people dey complain about them no go well at all. The thing just discourage me from using their service. If you don use that platform before, how was your experience?
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This bitget of a thing dey give me double mind since I see some statement about them on x. People dey complain about them and I come dey wonder weda na because of their management style or na wetin. The exchange sha dey amongst the fast growing exchange if I am not mistaken but the replies and comments wey I been see for one of their post wey people dey complain about them no go well at all. The thing just discourage me from using their service. If you don use that platform before, how was your experience?
I was replying into this your comment and I have typed everything and was submitting it when the forum server broke down and everything I have typed disappeared. So I can't type exactly what I said before again. But that is not withstanding. It was after when OKX was banned from using p2p that I dove into bitget but the manipulation of the price rate of the top 10 vendors in the exchange made me to left the exchange and focus on ByBit.
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This bitget of a thing dey give me double mind since I see some statement about them on x. People dey complain about them and I come dey wonder weda na because of their management style or na wetin. The exchange sha dey amongst the fast growing exchange if I am not mistaken but the replies and comments wey I been see for one of their post wey people dey complain about them no go well at all. The thing just discourage me from using their service. If you don use that platform before, how was your experience?
I was replying into this your comment and I have typed everything and was submitting it when the forum server broke down and everything I have typed disappeared. So I can't type exactly what I said before again. But that is not withstanding. It was after when OKX was banned from using p2p that I dove into bitget but the manipulation of the price rate of the top 10 vendors in the exchange made me to left the exchange and focus on ByBit.
Exactly wetin you talk about their manipulation Na wetin I also see too for the twitter post and replies from angry members. It is obvious that this exchange service is somewhat worrisome and it would would never change from their ways.
I also experienced that same issues you discovered but I believe that their was a possible upgrade on the site hence they had to shot of.it down to fix it up..
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I also experienced that same issues you discovered but I believe that their was a possible upgrade on the site hence they had to shot of.it down to fix it up..
And to some extent I don't blame does scammers who manipulate the price but I blame the exchange management because they suppose to have monitoring team or the support team of the exchange would have checked those vendors with their prices time to time to know if the prices e dey inline with the exchange ToS and country exchange rate but dem sef leave those guys like dat. Foe now I have discovered another way of trading. Whenever I want to trade and I send the coins from Electrum to ByBit I would convert the bitcoin immediately to USDT and in USDT the manipulation is not like that. So if you want to sell don't keep the coins in bitcoin but in USDT.
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Exactly wetin you talk about their manipulation Na wetin I also see too for the twitter post and replies from angry members. It is obvious that this exchange service is somewhat worrisome and it would would never change from their ways.
I also experienced that same issues you discovered but I believe that their was a possible upgrade on the site hence they had to shot of.it down to fix it up..
Nah kucoin I for manipulation wey make me fear - I never really see the ones for OKX so I nor fit really give any comment on am but the one for Kucoin really burst my brain.
Bybit nai come be only exchange now wey I feel say dem nor dey do those kind manipulation - if you dey trade there you nor go too panic unlike the rest wey price they change anyhow and also their annoying 1 hour duration wey dem they set. Nah only you set your coin make he automatically change price (so that you go fit scam) nah only you still set long duration make we for nor quick cancel the trade.
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I also experienced that same issues you discovered but I believe that their was a possible upgrade on the site hence they had to shot of.it down to fix it up..
And to some extent I don't blame does scammers who manipulate the price but I blame the exchange management because they suppose to have monitoring team or the support team of the exchange would have checked those vendors with their prices time to time to know if the prices e dey inline with the exchange ToS and country exchange rate but dem sef leave those guys like dat. Foe now I have discovered another way of trading. Whenever I want to trade and I send the coins from Electrum to ByBit I would convert the bitcoin immediately to USDT and in USDT the manipulation is not like that. So if you want to sell don't keep the coins in bitcoin but in USDT.
That is the best thing to do if you want to trade. It is nice you first convert to usdt from the initial token or coin so that it would be easier for you to trade with. Sometimes the price can be confusing across the board but to act fast, changing to usdt makes much sense.
From the looks, I do not think the exchange would be responsible for p2p traders price manipulation but for the fact that such occurrences takes place within the exchange, the exchange would be held responsible and be made to face the law.
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Another person sef another dey face the same thing wey I faced. Dis exchanges dey frustrate person like this ehn. Abeg make una no do mistake for the transaction process because the frustration is too much. When you dey do any transaction cross check the information written there to avoid any problem like this.
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This is a really serious situation, it is annoying when simple things like missing a memo tag end up causing so much trouble. Bybit has done their part by giving you all the details to get your USDT back though..
The fact that kucoin confirmed the coins are with them and asked for $40 to process the refund is fine but if they are stalling and still have not sent the refund link they said, then that is really unacceptable. Maybe you should try to follow up with their support team again and disturb them about the situation.you can also check if they have a way to get the case to a higher level of support team or even through their social media acoounts, hopefully you get a response soon
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Experience is the best teacher, if you follow them in Twitter, Facebook, WhatsApp, telegram and other social media platforms to solve your problem then you have open case for scammers to come in. I have done that but I ran from my dear life. Look at this one.
You of all users here isn't supposed to fall for a scam like this. Thank goodness you were able to spot it. The user trying to impersonate bybit just to scam you has a couple of red flags which are just too obvious that I guess no smart person will. Fall for it. Firstly bybit will understand no condition ever ask you to pay any fee related stuff on a chat or an email, infact literally outside the app. If you even try registering anything on Thier site, at some point you get promoted with a message to make use of their app.
Another thing to notice is the scammer wasn't even making use of a premium telegram account. Like how on earth will a company as big as bybit not have a premium telegram on their help line.