Hello Zed0X, that max button will show the maximum the user can bet on the selected event not your whole balance.
I see. I get it now. I don't mean to be invasive but has anyone bet to the limit before? It's fine if you don't feel like answering that one.
Apologies i don't have access to see users/bets statistic and i think only betnomi boss who can see that.
Good luck with your bets today!
Your platform is really cool I think but I didn't join your platform untill now, hope soon. Recently a user in bitcointalk claiming 3000$ confiscated in betnomi.com website. https://archive.is/4zvzt
What is your thought about this?
This is the answer from betnomi, I copied this from that thread:
On 2020-10-25 user: lapoola91** created an account and made a $1,000.01 deposit and the risk management system detected
ram**** and lap**** to be the same user and automatically limited the bet limit for the specific category of the event which ram**** was betting on.
Soon after, user lap**** wrote us an email requesting we increase his on that specific event and we declined. Immediately, lap**** withdrew his $1,000.01 deposit.
We immediately placed a limit on the user as soon as he was identified to be multi-accounting.
Did we ban him, no! Countermeasure was implemented, and he did nothing but withdraw his money and that was the end of it. We could have banned that account of his and confiscate his funds but, we didn't. We gave him a chance to refrain from such actions. But when this behavior continued, we had no choice but to ban all the new accounts he created and retroactively ban all the old ones. So the idea we ban only winners is extremely dishonest.
As far as using the service of a sports dispute regulator, you are most welcome to use such service and present your case to them. Our team will gladly cooperate with them and share all the information and evidence we gathered that tired you to these four accounts.
There seems to be some kind of misunderstanding around the limits and why fraudulent users will create multiple accounts. We will try and give a short example/ explanation here.
There are some players who do arbitrage betting or late betting. This is essentially exploiting/ cheating and is against the rules of every bookmaker. Most sportsbooks will outright ban you for doing this. But, we at Betnomi do our best to remain customer friendly.
Banning/ closing a user's account is always our last resort. We take the approach of using limits as a countermeasure to these kinds of activities. Instead of closing the account,
we give a small limit. With these limits, the risk is controlled. What happens in these cases, the system continues to monitor the user's behavior and will gradually increase their limits if they stop such activities. But in most of these cases, the users just abandon the account and that ends the story. Here is where the problem starts. When these limits are implemented, because the user has one intention to use fraudulent means to make a quick profit, they abandon the accounts and create a new account to continue with their fraudulent actions. Fortunately, we have automated tools to identify such users.
You can check our ANN for a similar issue. The user was identified as an Abbitrage bettor, limits were implemented, he simply withdrew his funds and that ends it. He did not create another account to bypass these limits at least as far as we can tell and had no problems or whatsoever.
Betnomi is a new company and growing fast. We have no illusion or delusion there will be many users such as these always hunting for a new sportsbook platform to exploit and make quick profits. It just happens we are the wrong target. We are humans and not going to act like some corporate robots etc. Our goal is to remain open, friendly, and engaged with the community. We will be the first to admit when we make a mistake and swiftly rectify it but, when we are right, we will stand by our actions no matter what.
Sincerely,
Betnomi.