i have same question in mind mate because what I only knew is that they are scammer that once tried to fool people in BTT pretending to be a good mixer
but ending them going rogue and like OP there are lots of victims though others don't know how to seek hep from this forum and in the other.
They worked well for a period and spent a lot of money on promotion on BTT. They also had a direct representative on the forum it didn't look like it would turn into a scam.
Some information appears that he is the same owner of the Yomix mixer and some others that have been banned and seized. Why did they switch to scam, that is the question. Although I expect that the same founders, Sinbad, Yomix, etc., will appear under a new name.