Question for anonymixer:
Recently, we have had several almost identical cases here. A newbie comes in panic and overposts about the transaction delay from your mixer. Soon, everything will be solved. One case may be an incident, but 3+ can already be considered a form.
Is it the same user, or are your users such beginners, or is it just some advertising campaign on your part?
1. We have no idea if it's the same user or not, they e-mail / post in from different accounts each time.
2. We have been running since 2020. Most issues are handled by e-mail, sometimes users panic and post to the forum immediately after e-mailing.
3. No, we are not inventing panicked newbies for the forum. This is a massive ball ache.
The vast majority of users have no problem following our very specific instructions and LOG, but those that do, by their nature are given to panic, publicly.