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Author Topic: Customers experience  (Read 1415 times)

Offline Penlex_Writer

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Customers experience
« on: December 24, 2024, 11:49:35 PM »
Customers are very observants when it comes in patronising a retail store,a good positive interactions will make them to be happy and be a loyal customer,but any negative experience will make them never to consider you again,customers experience can exploit or break down your business,because whatever they experience they took it outside to publicise whether for good or bad.
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Customers experience
« on: December 24, 2024, 11:49:35 PM »

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Re: Customers experience
« Reply #1 on: December 28, 2024, 01:56:58 PM »
To achieve success as an entrepreneur or trader, it's essential to adopt a customer-centric approach, where the customer's needs and satisfaction are paramount. The phrase "customers are always right" may not be literally true, but it captures the importance of prioritizing customer satisfaction.

The reputation and growth of your business heavily rely on customer loyalty and positive word-of-mouth. When customers are satisfied, they become repeat customers, and their recommendations attract new customers. Conversely, dissatisfied customers can harm your business reputation and deter potential customers.

Therefore, it's crucial to focus on delivering exceptional customer service. This requires patience, humility, kindness, and politeness when interacting with customers. By doing so, you'll create a positive experience that fosters loyalty, drives growth, and ultimately contributes to the success and development of your business.
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Re: Customers experience
« Reply #1 on: December 28, 2024, 01:56:58 PM »

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Re: Customers experience
« Reply #2 on: December 28, 2024, 03:55:08 PM »
Yeah, customers notice everything when they shop. If they have a good experience and you treat them right, they'll keep coming back. But if something goes wrong or they feel bad, they might never come back and they'll probably tell others about it too. Good or bad, their experience can either build your business or hurt it. Customer experience is really important to become a successful entrepreneur.


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Re: Customers experience
« Reply #3 on: December 28, 2024, 05:35:19 PM »
Customer handling is very important to get them visit regularly, I can say from my personal experience I will not visit a place where I don't get treated in a right way like rude behaviour from employees. Things are bit different when it comes to online shopping, it's important to give the right description of the product and delivery them in a safe way in a pack that doesn't get spoiled while transportation.
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Re: Customers experience
« Reply #4 on: December 28, 2024, 05:43:01 PM »
Customers are very observants when it comes in patronising a retail store,a good positive interactions will make them to be happy and be a loyal customer,but any negative experience will make them never to consider you again,customers experience can exploit or break down your business,because whatever they experience they took it outside to publicise whether for good or bad.

If you're into a business and understand the value in customers, then you will see the way your business will be making lots of patronages beyond your expectation, this is because the same customer you did well to now will refer another person to you when he get home, when must understand the influence of referrals in terms of customers service, when we made a good presentation of our services to our customers, they will work for us in our absence by recommendations to other people about what we do, because of thier experience with us.

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Re: Customers experience
« Reply #5 on: January 11, 2025, 11:44:00 PM »
~
Businesses that focus on giving customers the best experience will always have returning customers. This is simply because customers like to be treated very important and if they are treated, specially, a customer will always come back to receive such treatment again and again, especially when they know that they cannot get it elsewhere.  If you are a business owner invest in customer experience and experience returning customers.
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Re: Customers experience
« Reply #6 on: January 19, 2025, 08:30:00 PM »
~
Businesses that focus on giving customers the best experience will always have returning customers. This is simply because customers like to be treated very important and if they are treated, specially, a customer will always come back to receive such treatment again and again, especially when they know that they cannot get it elsewhere.  If you are a business owner invest in customer experience and experience returning customers.
When customers receive special treatment at a business, they are more likely to become a repeat customers, purchasing goods and services while also praising the company. This positive word of mouth will increase the company's reputation, leading to increased customer loyalty and retention. By treating customers with respect and care, businesses can reap long term benefits, including improved customer satisfaction, increased profitability, and a strong reputation. it is important to prioritize exceptional customer service, as it can drive business growth and success.
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Altcoins Talks - Cryptocurrency Forum

Re: Customers experience
« Reply #6 on: January 19, 2025, 08:30:00 PM »


Online bitterguy28

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Re: Customers experience
« Reply #7 on: January 20, 2025, 06:04:33 AM »
Customers are very observants when it comes in patronising a retail store,a good positive interactions will make them to be happy and be a loyal customer,but any negative experience will make them never to consider you again,customers experience can exploit or break down your business,because whatever they experience they took it outside to publicise whether for good or bad.
well if they publicize any good stuff then that is good for your business as they will be spreading your name around but if they can say something bad about your business then it can still be good as it is still publicity and it will only garner attention towards your business if other customers can prove that that one customer is right then it means there is something to be changed within your business and you should start thinking about how to solve that

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Re: Customers experience
« Reply #8 on: January 20, 2025, 06:35:02 AM »
Customers are very observants when it comes in patronising a retail store,a good positive interactions will make them to be happy and be a loyal customer,but any negative experience will make them never to consider you again,customers experience can exploit or break down your business,because whatever they experience they took it outside to publicise whether for good or bad.

That's right. You know there is saying something along the lines that a satisfied customer is best publicity. Satisfied customer will tell someone else about it, and that second to someone else, it goes on and this webb grows very fast.

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Re: Customers experience
« Reply #9 on: January 22, 2025, 12:37:44 PM »
The expansion of any business depends on the satisfaction of its customers. Without customers, no business can succeed, which is why it is commonly said that customers are right. When customers have utility from the service of a business there is a high chance that such a customer will continue to patronize the business.

However, if a customer is dissatisfied with a business's service, he must look for another business that provides excellent service. Customers value service more than price. A customer is more likely to remain loyal to a business that provides quality service regardless of the cost than to one that provides poor service but at a lower price. 

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Re: Customers experience
« Reply #10 on: January 23, 2025, 06:05:17 PM »
Of course, customers pay attention to everything while shopping for any product because everyone goes to the store to buy good products. So if a shopkeeper treats customers well and offers discounts on products then customers will always come there to shop. So a shopkeeper should provide best products and adequate service, otherwise customers will not come again if they don't get good support from you. So always work with customer preferences in mind so their experience can either make or break your business.

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Re: Customers experience
« Reply #11 on: March 08, 2025, 11:23:26 PM »
If a business owner wants the success of their business, they should treat their customers right. Put up a cheerful face and be polite when talking to them because any slight misunderstanding, you have lost that your customer. He or she can tell others not to patronize because of what their experience with you was like.

From there, the news of how you treat customers will spread like fire without even you noticing just because of how you treated a single customer, but you are losing more than that. Because of one customer you lose, you are losing more than that. That's the logic of business

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Re: Customers experience
« Reply #12 on: March 10, 2025, 11:48:18 AM »
From there, the news of how you treat customers will spread like fire without even you noticing just because of how you treated a single customer, but you are losing more than that. Because of one customer you lose, you are losing more than that. That's the logic of business

Of course, customer service should always be evaluated and the quality of the product should be good, then the number of new customers will increase constantly. The main tool of business is to provide the customer with the best possible service to the supply products according to demand. Because if a customer leaves your shop without receiving a product and goes to another shop, you may not get that customer back in the future. I have a small shop and i stock all the products that i can find a lot of customers to sell.

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Re: Customers experience
« Reply #13 on: March 14, 2025, 04:06:13 PM »
From there, the news of how you treat customers will spread like fire without even you noticing just because of how you treated a single customer, but you are losing more than that. Because of one customer you lose, you are losing more than that. That's the logic of business

Of course, customer service should always be evaluated and the quality of the product should be good, then the number of new customers will increase constantly. The main tool of business is to provide the customer with the best possible service to the supply products according to demand. Because if a customer leaves your shop without receiving a product and goes to another shop, you may not get that customer back in the future. I have a small shop and i stock all the products that i can find a lot of customers to sell.
Yeah, that’s true. Good customer service and quality products are what keep customers coming back. If a customer walks away unhappy, they might not return, and worse, they might tell others about their bad experience. On the other hand, treating customers well can bring in more people without you even trying. It’s all about making sure they leave satisfied so they keep coming back and even recommend your shop to others.


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Re: Customers experience
« Reply #14 on: March 19, 2025, 06:51:02 PM »
You got it right because that is why most establishments and business organizations invest time into training their staffs on how to handle customers because to a large extent how a business do well is largely dependent on how customers are treated, so having a good customer care service is what most companies strives for because they know that customers are what the business as a whole is even made for, the kind of impression that a customer receives for the first time of visiting an establishment matters a lot and it will go a long way in determining wether that customer is going to come back or not so handling of customers is something that business owners needs to intentionally practice to have a good customer relations

 

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