Hi Everyone!
I am Julze, a representative of Coins.ph, ready to help you with your concerns, inquiries, and feedback regarding Coins.ph and our services. This will be the official thread from now on.
Thank you, and looking forward to hearing from you all.
Magandang balita ito Julze, by the way welcome to the forum. Kaaayos lang din ng team nyo ang account ko sa coins.ph, mabui na lang naibalik ang dati kong account hindi kasi pwede ang dalawang account. Level 3 narin ako sa coins.ph. Enjoy lang po sa forum. Isa pang inaasikaso ay ang bago kong phone number, 72hours ang needed tama ba? Have a nice day everyone.
Hahaha! Paano naging magandang balita iyan, di na nga siya makontak at baka nga resigned na nga yan sa coins.ph. Mahirap na ngayon mag-withdraw ng pera sa coins.ph... kaya maipapayo ko huwag na kayong mag-deposit doon ng crypto at pera.
Ito ang issue sa coins.ph - PAKIBASA LANG MGA KABAYAN!COINS.PH randomly
suspends any account of its depositors without any warning or notification either through email, call or text. Usually they suspend accounts if they notice
several daily transactions, and sometimes, if you
buy or sell Bitcoin in large amount.
COINS.PH
will not give you information as to why they are suspending your account, such as suspicious activities, failed login attempts, etc.
COINS.PH compliance team
will not talk to their customers by phone or in person even if you visit their office in Ortigas Center.
Their operations in their office is very suspicious: no company signage, no management personnel willing to appear in front of clients. It looks like a call center type of operations, and not a legitimate customer-oriented business similar to banks, etc.
Many of their depositors have lost their money at COINS.PH and never were reimbursed. So if you are one of the victims of COINS.PH whose account was suspended / blocked and was never reimbursed, please sign this petition to:
1. Appeal to the Central Bank of the Philippines to investigate the operations of their Ortigas Office if they work according to what a money remittance / changer should operate. And if their findings will prove they have violated the law, it is to the prerogative of CBP / BSP to cancel / revoke their license to accept deposits or exchange cryptocurrency.
2. Be investigated by the Securities and Exchange Commission as a foreign-owned company operating in the Philippines and for their illegal freezing of its depositors money.
3. Be investigated by the Pasig City Mayor's office if they have proper business permits to operate in Ortigas Center as money changer / remittance company.
4. Oblige them to refund all depositors whose accounts were frozen without any valid and lawful reason.
So if you are like me, who lost a lot when I funded my account to buy Bitcoin, then got suspended for no reason until Bitcoin price went down; or if you lost money from COINS.PH without getting refund, please sign this petition now so that the SEC will have enough reason to investigate COINS.PH
If we do not act now, I am very sure they will continue to suspend more accounts and cause a lot of frustrated users. This will also inform those who are thinking of using COINS.PH and help to spare them from this frustrating experience.
COINS.PH STATEMENT
"While you are here, please take a moment to review our Acceptable Use Policy, as this will help ensure you are aware of what constitutes prohibited uses of a Coins.ph account. Prohibited uses include:
· Investment Schemes: support of pyramid schemes, paluwagans, ponzi schemes, network marketing, unlicensed investment vehicles, deceptive charity schemes, referral marketing programs or multi-level marketing programs;
· Fraud: provision of any false, deceptive, inaccurate or misleading information to Coins, Coins users, or other third parties;
· Gambling: Online gambling, lotteries, (casino)s and informal gambling, gaming operations, sports betting, and other games of chance and forms of speculation;
Please note that Coins.ph reserves the right to terminate accounts that violate our Acceptable Use Policy, or accounts that in any way are used for prohibited activities."