I remember this exchange way back 2018 in the other forum and it even launched a signature campaign on the platform as well.
They paid the participants no problem with that. The problem is if I remember correctly, it promotes spam, and the customer support isn't responding as well.
Overall, the exchange had a bad reputation on the other forum and since then, there hasn't any been news regarding this exchange. I already thought that the exchange has been gone already like the other exchange that also created in 2018. It's surprising that they're still in operation, but with not that good support services, this is already a red flag for me. I would say to others out there to stay away from this exchange, and instead, use a better and more reputable one.